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tahoe ridge owners

Contact Us

We’re Here to Help

Owner Support Contact Center Tahoe Ridge Servicing:
Monday through Friday: 9am to 6pm (GMT)
Saturdays: 9am to 2:30pm (GMT)

If the bar is not showing, you can always reach out to us by using one of the following numbers or email:

  • Owner Reservations & Support
    (800) 334-1600

  • Resorts West Vacation Club Reservations
    (888) 377-7982 or email ownersupport@holidayinnclub.com for ownership and upcoming reservation questions

  • Interval International® Reservations
    (800) 622-1580

  • Loan and Maintenance Payments
    (407) 477-7101

  • Association Support*
    (407) 395-6462
    or AssociationManagement@holidayinnclub.com

Accessing Your Ownership Information Online:

We’re excited to offer our owners an easy way to stay connected with their ownership and important updates through the My Vacation Portal.

  • Tahoe Owners:
    Please register for the portal to access your ownership information, book and manage your trips, and view important HOA updates. https://www.holidayinnclub.com/login

  • Resort West Vacation Owners:
    Registering for the portal allows you to view your ownership information and HOA content. For all booking needs, please contact us directly at (888) 377-7982.

If you haven’t registered yet, we encourage you to sign up today to take advantage of these convenient features.

**Association support emails are sent to Holiday Inn Club Vacations Association Management Representatives and shared with your board of directors.*

A Little Bit About Us

Family in kitchen

Our founder Kemmons Wilson experienced first-hand how hard it was to travel and find affordable, clean hotels for his family of seven and dreamt of a better way for families to vacation. After creating Holiday Inn® in 1952, he later developed Orange Lake Resort in Florida, one of the largest single-site timeshare resorts in the world at that time.

Nearly 25 years after the debut of our Orange Lake Resort, our company partnered with IHG® (InterContinental Hotels Group) and together, we created the Holiday Inn Club Vacations® (HICV) brand.

Family sitting on a couch in a villa at Orange Lake Resort

Today at HICV, we carry that same vision Kemmons had all those years ago with us every day. He was right. There is a better way for families to vacation, and our owners are at the forefront of it. These principles are what drive us as we continue to build our network of over two dozen resorts. And here we are, nearly 40 years later and we’re still family-owned and operated.

HICV Building shot

Holiday Inn Club Vacations® vs. Holiday Inn Club®

In case you were wondering, Holiday Inn Club Vacations Incorporated is the official/legal name of the development company. Our timeshare brand is called Holiday Inn Club Vacations (and also the start of all of our resort names). Holiday Inn Club is our points-based member club with a variety of benefits and discounts depending on member level.

Kids jumping on bed

Who is IHG® (InterContinental Hotels Group)?

IHG® is one of the largest hospitality companies in the world. Not only do they own many well-known brands like Holiday Inn® and Crowne Plaza®, but they also own IHG® Rewards Club, the world’s largest hotel loyalty program.