Fantastic start at this hotel with lots of activities.
If you want to have your privacy invaded stay here.
I was pleasantly surprised when I booked the stay about the club and the closeness to the beach. I was quickly disappointed. This is a timeshare experience and they dangle something in front of you that seems like its to good to pass up. Our salesperson must have google searched me and used my rare disease against me. I could not believe he mentioned he was going through similar issues with his family life. We ended up getting stuck for over 2 hours even though we showed NO interest in wanting to purchase. I felt like I was a the worst car buying experience ever.
Second time here and a great location. Villa rooms are really nice as they have full kitchen and a nice patio overlooking the pool and with a peek of the ocean. Hotel has so many amenities that there is never a lack of things to do, from pool to ocean, movies to mini golf. Rooms are clean and well stocked. There are plenty of things to within driving distance. Checking in was a bit uncomfortable as we were told we would be receiving some great perks for being IGH members, and not until the end were we asked when we wanted to attend the seminar to buy a timeshare. The perks were conditional. Had we been told that at the beginning we would have stated we were not interested and then not been disappointed that we received no perks. The pool/lazy River area is great but when crowded people are rude, keep the tubes at their lounge areas have no regard for other people. At one point t there were no tubes available but people had them at their tables like they owned them. At times the kids (and some adults) swimming and running in the lazy River without tubes, made it hard to enjoy it as they are pushing past you and being annoying. We love coming here and but are noticing a lack of rule following which makes it hard at times to relax and enjoy yourself.
Clean space and great pool, but overpriced and inconvenient
Relaxing, fun environment with clean rooms and spaces, but over priced without conveniences: 1 pool towel provided per person and you were charged if you needed another, room amenities were only replenished upon request with a charge, resturaunt and bar were only open until 8 pm, and when we booked the room, the location and amenities detailed over the phone, we're not as described .
Spacious rooms and relaxing Lazy River
The room was nice and the pool amenities were a plus for the kids, although the slide was only briefly open during our stay. The whole family enjoyed mini golf course. The only negative would be the service. The welcoming experience did not stand up to our other Club Vacation visits. No one seemed happy to work, they did their job in a mundane manner. We overheard several talk about walking out. The restaurant is very overpriced for the quality of the food and service. Overall is what a nice hotel, but overly priced for the experience.
Great location if cruising
Location! Beach access! Site activities! Restaurant/bar on site!
Nightmare guests in room next door
Young kids partying in the open space outside our door until 4:00am with no intervention by hotel security
Clean, comfortable, place to getaway.
Friendly staff, clean rooms, providing well maintained pools, with activities such as a lazy river, volleyball, hot baths, water slide, movie theater, well equipped gym, bing-go, live DJ and restaurant. Room is comfortable with kitchen and a nice size bathroom. Parking is convenient and shuttle service provided to the beach. Highly recommended to consider for a stay
At first, driving to the location is slightly off putting the series of trailer parks around the area give you mixed emotions, but as you get closer to the turn to get to holiday inn grand vacations… it changes. The area offers a safe and comforting feel. Once you arrive the staff is amicable and in inviting. Their promo service allows you to enjoy to quickly access the pools and beaches. The rooms are spacious and decor is a complete coastal feel. Ready for relaxation.. there are some things that needed attention such as our sliding glass door which allowed for bugs… other than that our overall Experience was great!
Clean big rooms
Very clean and looked new. It was perfect!! Comfy beds. The water park was a great hit. Would definitely recommend and go again