Cape Canaveral Beach ResortRental Guest Reviews

Visit

Hotel Visit prior to cruise was great. Great location and service. Some minor issues with room such as a patio door that needed some maintenance but otherwise great.

Wonderful place!!

Staff is sooo wonderful and amenities are perfect! We absolutely loved this place and are wishing we could have stayed longer!

Corta visita

Desgraciadamente no teníamos mucho tiempo para estar en Cape Canaveral, pero estoy seguro que si hubiésemos pasado más tiempo sería excelente

Lovely resort!

We enjoyed our time here. They had plenty of activities, clean rooms and a safe property. We would love to come back again someday! April, who works at the front desk is so nice and helpful. Thank you for a wonderful time!

excellent stay

We stayed here the day before we left for a cruise. The person at the front desk- April- was amazing. We arrived way early (before check in) and she was so helpful by putting our luggage in storage and gave us access to the facilities. I can't say enough about her. The hotel was clean and the food was very good. Had a nice day!

Gelungener Aufenthalt

Angefangen beim schönen Appartment mit genügend Platz für unsere Familie über den großzügigen Poolbereich, das freundliche Personal, die Sauberkeit überall würde ich im Großen und Ganzen sagen, es hat uns an nichts gefehlt. Toll war, dass Klopapier, Toilettenartikel Spülutensilien, Müllbeutel, Kaffeezubehör im Appartment vorhanden waren. Wir hatten Glück, dass wir im Haupthaus eine Eckvilla hatten, ebenerdig mit kleiner Terrasse und dank mehrerer Fenster sehr hell. Die Bauarbeiten in einem Bereich des Hauptgebäudes haben wir kaum wahrgenommen.

Great place!

We came down as a surprise to our daughter before heading out for a Disney cruise. She loved the pool and lazy river as well as their chicken alfredo. She absolutely didn't want to leave. We will definitely be back.

Great room

Every thing you could possibly need is there (except food, of course) Great stay

Extremely rude staff and non existent management

The ONLY bright side was the water park. It was incredible! But when you are treated rudely by 90% of staff, it ruins the entire stay. I was booked right next to the construction site of a new construction port. BEEP BEEP BEEP 7-6pm. Grrr I was going to be charged a $50.00 cleaning fee to move. Then lied to at check out oh we weren’t really. Going to charge you. Hotel was less than 40% occupancy. No one seems to know how to get games? I had to ask five people. 95% if staff had a do not bother me attitude??? Just give me a pay check. Lied about jacuzzi working, hot water but zero jets. I paid for these amenities. Lied and said hurricane damaged. Dorian didn’t even get close plus it was 21 days prior. Someone dropped the ball. Rude salesmen only wanting to sell time share. Five grown men could not figure out how to sell NASA tickets. Wasted 30 minutes of my precious bucket list (cancer patient) time at NASA. then being snapped at rudely when I asked how much longer I was to wait I. A dark room for this very late employee. I requested three times for a manager to contact me. Didn’t hear a word. I’ve called numerous times. It’s very obvious it’s set up to not handle issues. I’ve been through culinary school, the food needs a healthier uptake as well as some skill sets. My vegan daughter couldn’t eat there. No one seems to know much of anything and no one gives a darn. HOLIDAY INN NEEDS TO SEND IN A CUSTOMER SERVICE REPAIR TEAM ASAP!!!! There are other bad reviews I regret not taking Heed too. I have been a service Coordinator for many positions. I’ve never experienced such a discombobulated resort stay and I have traveled to many countries. Please excuse any typos I cannot figure out on this phone how to scroll up to review. Have a fantastic day you all. I live southern hospitality, just not here.

Awesome place

Wonderful time can’t wait to go back ! The staff was amazing , food was delicious, my kids had plenty to do.