Cape Canaveral Beach ResortRental Guest Reviews

VERY POOR MANAGEMENT

Sad Resort Poor Management the Only Saving Grace was the Bartenders and Food and Bev Manager. Not only was I lied to but Not just once But 3 times the Resort is Out Dated Need of work Cleaned Up. The Resort did not tell or Say anything about the Beach being closed or unavailable for the month. They also said they were sold out and I could not get an Up Grade But that was a Lie do to the Fact I made a Room Reservation for the Up Grade but for 3 times the price. When I ask to Talk to Management There were never one around and asked 3 times. Management the Whole time I was there Never Tried to contact me at All. I'm an Owner of 2 different Resorts with IHG and I spend over 150 nights at IHG, I see that makes NO Difference to This Resort. The Same at Holiday Inn Beach House IHG Resort The Management There Also S-------KS. Thanks RJ

Great pools

Shower door wouldn't close completely, so water got everywhere.

satisfied Had a great time.

Had a great time. Had a great time. Had a great time. Had a great time.

Hotel mit guter Lage

ABSOLUT EMPFEHLENSWERT, GUTES PREIS LEISTUNGSVERHÄLTNIS

Family vacation with 4 kids

Staff is not friendly but facilities are nice. They do need a portion of the pool to be indoors for use in cold weather or light rainy weather; it is not heated well enough for use in cold weather. The pillows are great and the beds comfortable.

Clean and convenient for Port Canaveral and nice location on the beach

Clean and handy for Port Canaveral and very close to the beach and delights of Cocoa Beach, 10 minute drive from Ron Johns Surf Shop,

Very Nice Facility

My husband and I wanted a get-away from the winter and to watch a launch. This was our first time at this hotel and would stay again. The facility is very nice with only a couple of suggestions. Even though I had requested a room away from the elevator, we were placed right across from it. The walls are thin, and it was noisy. One night we could hear every word a neighbor said as she was arguing and crying. My other objection was at check-in when we had to go to the concierge to get our parking pass, which was unnecessary and a ploy to get us to sign up for a sales pitch. Other than that, the hotel was very nice; and we enjoyed the layout and comfort of our room. We also enjoyed the grounds and grill and bar.

great

great service and location. room layout . parking area . great stay

Stay 12/12/2018

Would like the resort to retrain the front desk staff on customer service. You do not approach a customer with food in your mouth chewing and talking. Then, Our cards did not open our 5th floor room so I had to go down to the desk 3 times for assistance. Finally maintenance had to open my door. Frustrating after driving 9 hours and then our 4 yr old needed a restroom which again was on the 1st floor since we could not get into our room.

Very nice

This is a very nice property. I believe this is a an Excellent property for kids. Our waitress was incredible. My only complaint is that my room was very small and outdated.