October 3, 2021
Staff great, beautiful view
Already looking to come for another visit! Front office staff was so friendly and answered all my questions. Housekeeping was quick to bring extra coffee and blankets.
October 2, 2021
A great place to relax
The room was awesome and the stall were very attentive. Highly recommend staying at the hotel. The restaurant wasn’t that good. I would give it another try but we have ate there 3 times and so far it was good once.
September 30, 2021
Dated but clean
The hotel is somewhat dated both within the room as well as the conference area. Even though fixtures, flooring and other property features are old, the cleanliness was good. Service wasn’t great and checkin required returning after 4pm
September 14, 2021
With Tahoe being just over the mountains this location with amenities was great. Hot Spring availability and Open restaurant would’ve made the stay even better.
September 15, 2021
35th Anniversary stay
great property, rode bikes, enjoyed local sites, activities and etc.
September 6, 2021
Dave wallys resort
Clean place , great location hot springs are priced to high do none property owners or IHG members
August 29, 2021
Excellent stay and outstanding service
First time in the area and was very happy to have stayed at this property. Lots to offer, very clean and customer service is a 10. Close to downtown that has lots of shopping
July 30, 2021
Room great, pool not so much!
Room was nice, happy with full kitchen, stackable washer and dryer. Grandkids loved the jacuzzi tub in the bathroom. Pool was a huge disappointment. Kids looked forward to swimming but pool had green algae on the bottom and lots of floating stuff in the pool. Both hot tubs were broken as well. We had the option to pay $55.00 per person, per day to use the hot spring pool and jacuzzi. But we choose not to spend $220.00 a day to pay for swimming when it was advertised that a pool and hot tub were included in the price. We won’t be going back as the pool is a huge draw for the kids.
August 13, 2021
A tired property
This property seems to be stuck in the 1980s. The staff seemed on the defensive and rightfully so. We had bell carts out in the parking area for four days. The hot springs that cost $55.00 per day per guest were not hot. And they property is not even close to Lake Tahoe. The food in the restaurant was good and our server was very nice. We would not chose to return.
August 15, 2021
Nice place:Could be better
Rooms are large and well laid out. You don’t hear neighbors or people in the hallways. But the photos that are shown online were not at all accurate for the Rooms we had. We had 2 1 room villas, and they were dated, with stained carpets. Updates on all rooms is in order! Our family had a total of 8 rooms in this resort, and all but one were NOT updated to match photos online. The grounds are beautiful and well kept. Front desk staff all really nice and work hard at great customer service! The food at 1862 was fantastic! Very small menu, little expensive, but great quality so worth it. They are not serving breakfast even though it says they do online. Should be disclosed prior to visit as some family were counting on breakfast. We didn’t use the hot spring pool as $55 per person per day is way over priced and when we saw it, there was no way it was worth anything near that price! The pool onsite was nice and clean. Couldn’t figure out why the 2 hot tubs in pool area were closed, that was a bit disappointing. Good location really close to the town of Genoa.