David Walley's ResortRental Guest Reviews

Extremely Pleased

The double rooms with two baths, full stocked kitchen, fireplace, and view were excellent. We enjoyed our dinner at the restaurant onsite and of course the Hot springs was fabulous. The staff was very friendly and the whole resort was very clean. Looking forward to my next visit there.

Uncomfortable bed and slow service

The front desk personnel were very efficient and friendly. The room needed maintenance and when it was brought to their attention it was ignored. Requests were slow, such as towels that were needed or being put on hold for extended periods of time. Davis Walleys 1865 Restaurant was expensive and our food was horrible. Out Bartender was EXCELLANT and made very good drinks. She was the best part of the trip. The Womens Locker Room at the Hot Springs was filthy and the Steam Room was broken.

Extreme disappointment

The staff at check in and the bar were very nice. We enjoyed the bartender Chris. He was fun and the food and drinks were good. The C building entry was really dirty and the carpet is horribly filthy throughout the common areas. The room was extremely old and very run down. There was a constant buzzing sound in the room (3315). The carpet was filthy as was the bathroom. The faucet dripped, the toilet kept running, the shower leaked water everywhere and it was simply not clean. There was hair and little toilet paper bits on the bathroom floor that did not belong to us and a smelly pile of garbage and dirty laundry sat in the hallway across from our room from morning to night. The bed was lumpy and the hot springs pools and pool area were really dirty. We accepted the timeshare sales pitch offer, but honestly, when we went up there after two uncomfortable nights, were were pretty turned off and declined the product. We told them about the room conditions and they responded that they were eventually going to invest money in the facility and upgraded it. For $240 a night, we were very let down. The problems (we were told) were due to a massive snow storm 3 years ago. We were on the 3rd floor, so not sure why that would matter. Dirty is still dirty. We will not be back.

Hot Springs Getaway.

I decided to treat myself for a Hot Springs getaway for my recent 65th birthday. As always I was not disappointed. Quiet, peaceful, view was incredible. The entire staff was fantastic. Shoutout to Bernie at the front desk. My newest friend there. And always to Cynthia at the restaurant bar. I have recommended this place to all my friends and family. Next trip is with my fiance. Cant wait to see everyone.

Nice Room- Remodel was a great enhancement from previous room status

The resort property has been upgraded since the remodel and offers a better overall environment, however, my stay was significantly impacted by an extremely loud guest and I do not feel that the hotel supervisor did anything to address the matter despite multiple complaints. At a minimum someone from maintenance should have gone to the room to request that they show respect which did not happen.

Plumbing and weather stripping need to be fixed.

Very disappointed in this property's rooms. The plumbing is bad. The weather stripping is bad. The set up of this property is not convenient at all. Will not be staying here again, will stay at another location when in the area.

Great place to relax

It was a great experience and absolutely a great place to relax with my daughter. The stuff was very nice and helpful and the whole atmosphere was very relaxing and beautiful. Will definitely be back here sometime soon!

Needs a remodel

Food was excellent but the resort leaves a lot to be desired. Starting with the front desk staff to the smell and cleanliness of the rooms. This property used to be amazing, not anymore.

Bathroom problem

I love the resort but since Holliday inn took over it seems the quality went down. The hot spring is dirty and the hot tub in our room not working.

Okay place to stay

The hot springs at were just okay but not quite what we hoped for. Unfortunately, the mineral content seemed lower than expected, so we didn’t experience that “therapeutic” effect that’s often the appeal of hot springs. Also, there weren’t any visible displays of the pool temperatures, which made it difficult to know which pools were hotter or cooler without just testing them ourselves. The rooms were comfortable, and we didn’t have any complaints there. Dining options were a bit limited, so it would have been nice to have more variety on-site, especially for longer stays. Overall, it was a decent experience, but we left feeling like it didn’t quite live up to the potential of a great hot springs retreat.