November 14, 2020
My stay nov 13
I was extremely disappointed with the reservation staff and the communication between the reservation staff that is not located located anywhere near the property. And with the lobby stuff. I was hoping to stay for the weekend I was promised a room for the weekend and got there and I had one night stay. With your 24 hour cancellation policy I canceled my previous room so that I wouldn’t have two rooms yet I was stuck without a room. Your reservation staff are not trained enough to take care of customers. They are very hard to understand. They don’t understand the process. And they have the same documented responses to any question. I will never stay at a Holiday Inn ever again.
November 18, 2020
Unlike the advertising and the presentation on the website this hotel experience was nothing like I imagined. Before I booked it never mentioned that every amenities was shut down. The rooms were very nice and clean and the bed was super hard and I just didn't like the fact that you couldn't have food delivered from the restaurant when there was a 70 mph wind storm outside that looks like that happens quite often. My food in the restaurant was so old and reheated that the chicken wings disintegrated and were dried out completely. There is no reason to rip me off with food that's not fit to serve. During the storm I asked if we could have food sent to our room and of course no one would even offer us anything because this place is so remote there are no services within 40 miles.
November 3, 2020
Comfortable bed and excellent huge Jacuzzi’s both units
We really enjoyed and love our stays in your David Walley’s resort hotel, even only one night with our family and friends short vacation that supposedly for snow skiing at your other Hotel are at the RIDGE resort hotel that we used to stays once a year with one of our friends family who’s one of your resort’s club member. I used to be a club member of WorldMark by Wyndam for 19 yrs but I lost it due to my divorced case with my ex-husband who filed bankruptcy. But I really like and interested to be a member of your Holiday inn club membership! Once I finish my 9 more months chapter 13 I will be glad to joint and enjoy your famous and fabulous hotel in the
October 18, 2020
Beautiful resort, awful staff
We arrived for our wedding, along with many guests to stay in this resort. At least three of our guests had no rooms as their reservations were either lost or somehow made in the state of Florida. Additionally, one of my guests was not allowed a promised early check in so that she and her family could get ready for the event after a long drive. The staff was so rude to our guests that we were mortified to have chose this resort. If it were not for the above, we would stay here again.
October 27, 2020
great service and food
Nice rooms with view of mountains. Very helpful staff, and good food, especially the ribs.
October 29, 2020
Relax and unwind
Comfortable rooms-great beds- cozy fireplace- beautiful views- amazing restaurant-great food- nice accommodating staff- nice walking paths- plenty to do for kids
October 28, 2020
Resort in Minden, NV with Beautiful View
Staff really go out of their way to assure the rooms are appropriate and comfortable.
October 16, 2020
Change the info on your website and stop fooling people
October 11, 2020
beautiful and relaxing
villa was spacious. comfortable/ great views and wildlife
October 18, 2020
Great visit! Hotel aesthetic, ambience, and hospitality team were amazing.