August 26, 2020
Most things closed due to covid
Room was clean, service was great. The welcome packet and website suggested there was a spa and mineral pools available which is the only reason we chose to stay here. Upon arrival, we learned that the spa has been closed for over a year, as there is no spa staff available. The mineral pools are also closed, due to covid restrictions, however there was no mention of this on the website. This is understandable, however it would have been good to know prior to booking at this location.
August 21, 2020
Best Covid Experience
We felt safe and well taken care off. Every one social distanced and wore masks.
August 22, 2020
Villa one king bed.
I was call to make sure that we will get the room and request for Mountain View but when we’re arrived we’ve got a Westland view which is face to playground, so the room wasn’t clean on surfaces, many hairs and dust we have to clean all the villa room again and that first night we’re arriving at 11 am. and able to sleep at 2 am. Cause we’re have to load all stuffed in and trying to make the room clean as much as possible. It was disappointed and worthwhile in my vacation that I have been waiting for to staying here We’re not satisfied. Anyway there are some good things is this place is pretty and the front desk Service is so sweet. unfortunately this time is not right for us for us to stay because of COVID and smoke from wildfires.
August 17, 2020
I got married this past weekend and need a place to stay to get ready and also relax the next day. The room was a perfect set up for meals, snacks and relaxing. Watching the sun rise and set over the valley was amazing! The beds were very comfortable making it easy to catch up and sleep and relax
August 13, 2020
Very nice resort
Pretty decent rooms, hot springs closed unfortunately.
August 4, 2020
The resort was nice but the bed was hard Due to COVID the hot tubs were not operable however the pool was nice. It was semi heated
July 26, 2020
This is a hidden gem. Will stay here moving forward whenever I come up for Lake Tahoe. 25 min drive from South Lake Tahoe. Great service, great rooms, and great price. What more can you ask for?!
August 1, 2020
Great location, quiet, nice balcony and excellent room.
July 29, 2020
Room was not sanitized properly! Children's finger prints and smudges were on balcony slider glass door. Jetted tub in bath did not work. Drain was completely open and would not close rendering bath tub completely useless. Outdoor pool was disguising, needed to be cleaned. Jacuzzi's were closed, all of them! Hot springs also was closed. Did not receive my 4X Bonus Points 2020.
July 21, 2020
A much needed stay!
We had such a blast. This stay almost made us forget this crazy 2020 year. Reviews were not fantastic, going on vacation in times of covid-19 seemed not reasonable but we ended up enjoying so much we were able to motivate our friends to come too! Everything is done to make you comfortable with safety (masks, distancing, not just with signs and words, real thing, real enforcement). With everything available in the villa (laundry, kitchen, even a blender), you can absolutely stay quarantined if you want and never go to groceries/restaurant if you bring everything in coolers (which is what we did). Plenty of trails for hiking (no one to cross path with), nice little town of genoa to visit, and plenty of coves at the lake to avoid crowded beaches of south lake tahoe (go early!!!). Of course some say it was disappointing that the hot springs were closed but well, this is covid-19 times so that is ok!