Desert Club ResortRental Guest Reviews

311 Day 2020

A great place to stay. I wish we could have used the amenities more. A great place for family vacation. Lots of stuff for the kids to do.

good beds good service

I really enjoyed my stays there, the rooms are quiet and comfortable and the staff is always helpful.

good location

ideal place to walk around vegas resorts. I was happy that the villa was well equipped. Although I had no problems, I did not feel as safe as I would expect.

Overall a great stay

Everything at this hotel was excellent from check in to check out with one exception. We were on the first floor, all the way to the back of the property. The location was fine, except just across the roo6m from our room is where all of the maintenance crews park their service vehicles. At about 6 on our last morning we were awakened by multiple people loading equipment into carts and moving out to start the day.

4 Night Stay - Las Vegas

Very good to excellent experience. Lots of local construction was the primary negative (out of control of the Holiday Inn). Most other aspects of the stay were very good to excellent.

Pleasurable Business

From start to finish, I enjoyed my comfortable stay. Although my even was canceled I stayed anyways and glad that I did. Thank you to IHG for the hospitable experience.

Extremely Disappointing

I am not a member of the vacation club but am a member of IHG rewards and so I try to stay at Holiday Inn properties as much as possible and am almost always very happy with Holiday Inn quality. This particular property had a few initial shortcomings but easily overlooked as I was in vacation mode...until the 3rd morning of our stay when the toilet backed up and overflowed. Without going into detail in a review, several phone calls to the front desk resulted in several visits from maintenance and housekeeping who apparently didn't understand the situation and kept dropping off towels to our room but not cleaning the bathroom after the flood. The front desk said they didn't feel the bathroom needed to be cleaned so they were going to have a manager call me. A manager never called. My son and I spent the last 2 days in the room wearing our shoes and avoiding the bathroom, including not taking showers. It was an extremely disturbing situation that I had no way to resolve because of the extremely poor management.

Comfortable stay, family friendly

Designed for families. Mostly beneficial if you bring food while staying rather than plan to eat at hotel. Restaurant was very small.

Outstanding trip!

Traveled for a family wedding. The Resort was fabulous! Clean, everyone was overly helpful and polite. Can not say enough. Breakfast was excellent and filling as was lunch. Did not have dinner but sure it would have been great also. Could not have asked for a better experience. LOVED IT!

Great place to stay!

Great location with tons of amenities. Bed was awesome! Shower and tub were great with great water pressure and hot water. Plenty of towels. Rooms were large and beautiful. Can not wait to come back!