Desert Club ResortRental Guest Reviews

Vegas Holiday Inn Resort

Recommend to families long and short stay. Very nice kitchen to cook. Pools. Grounds were clean and organized.

Awesome place

No complaints, excellent service, cannot beat location, pools are awesome, staff are well mannered, price is unbeatable!

Not bad

All good the jeys to my door did not work so I had to walk all the way back to the front desk to get help, he helped but it took about 30 min to get in my room

Experience

Check in was long and they did not meet request. We had a large party that booked two rooms, and when we got there we were informed they did not have rooms side by side.

Vacation

Second time staying at the resort, had a great time with family and friends. Pool was great we were able to bbq. I will definitely return.

Great vacation

Very nice place perfect for two couple, the two bedrooms and bathrooms were really nice and we like having a full kitchen we cooked our own breakfast each morning. Also a very central location.

Really disappointed.

If you're looking for the level of customer service that you would get in a typical IHG hotel, you were going to be very disappointed. The customer service was non existence. The condo was very nice. However. It was third floor with exterior stairways and 110 degrees. There were no elevators so getting to it was a pretty hot experience. This is clearly family friendly which is fine. If you are looking for upscale resort this is not it. I would not stay here again.

Very good

We had good experience at the hotel. It was clean and the kids loved the pool.

Good for families

Pros: Nice to have washer and dryer in each unit. Full kitchen. Cons: Staff not responsive to needs. Say they will check on your need and never call you back or follow up on anything (we had 2 small issues and we had to go far out of our way to solve them ourselves eventually).

Spacious and comfort

Big living area and comfortable beds. Complete kitchen utencils, like a home. Sofa bed works just great.