Desert Club ResortRental Guest Reviews

Bad staff resort

Make changes just don’t have body’s to serve get people who actually care and are not avoiding people to talk get who cares and looks staff are afraid if they talk will get a complain just get them off desk area quickly I didn’t wanted to even fill out survey people like us just won’t say they just take their business some were else and that what will happen now I don’t think I will be staying with IHG I travel a lot for business I am glad I did stay with other

Susan RN

I loved staying at Holiday Inn Vacation Club. The staff was helpful from checking in and check out. They provided what we requested during our stay. My family feels safe and comfortable. We always enjoyed the amenities. We’ll be back next year with more friends and family.

Nice Hotel

Grounds are beautiful, pools are awesome, 2 bedroom villa was roomy and clean. Location was off the strip and quiet. Shuttle was convenient.

Lots of problems and no response from management

When I arrived at 4:30 my room wasn't ready even though check in time is 4pm. I had to leave my bag and head to a meeting. When I checked in and arrived at my room that night, it turned out the A/C wasn't working. Sleeping was difficult at 78 degrees. In the morning I called in the problem. When I came back that evening the A/C still wasn't fixed. I called again and to the Hotel's credit an engineer showed up and was able to fix the problem after 1.5 hours. I wrote the hotel about this and never received a response. Also even though Management has a welcome letter in the room, it doesn't have any of their direct contact info. The next day the bathroom lights failed. An engineer did show up right away and fix the problem, but it was just another issue I had to deal with. As a Spire Elite, I have to wonder what kind of treatment the average person receives. I also didn't get a welcome amenity although I'm not sure if this hotel provides them.

Weitläufige Anlage nahe am Strip

Grosse, saubere und gut ausgestattete „Villen“ Hässliche kleine Pools jeweils in den Innenhöfen der Gebäude Mit entsprechender Lärmbelästigung Überhaupt GAR KEINE Vorteile als loyales IHG-Mitglied (Spire), checkout bereits um 11:00/Checkin aber erst um 16:00 Uhr Fürchtbares Frühstück

Great place to relax in Vegas

Pleasantly surprised with the location - staff were very friendly and helpful. Room was very nice and easy to relax in. Would definitely stay there again.

Mr Michael page Strelich

Great place for family or business very clean and I had a new modern designed room that was fun. The property is close to everything and easy access for all transportation

Very Nice

Beautiful place, great staff. Awesome shower, huge TV. Couch not comfortable, bed a little firm for us but we would definitely stay again.

excelelnt

this is my 5th stay at this property, and everything has just been awesome, the shuttle driver taking the guests from the registration area to their rooms should be commended, she had attended to two senior citizens, whom she would not be able to drop directly in front of their room as theors was in the courtyard by the pool, she did go out of her way to personally take them to their room

Excellent space, comfort, cleanliness.

Great place to stay. House keeping cleans every nook and cranny for dust, spills, and facilities keeps up all wear and tear.