Desert Club ResortRental Guest Reviews

Amazing stay !

The room was amazing a great way to stay in Vegas

Mostly wonderful

Better lighting in bathroom really needed. Shower faucet a bit tricky to get water temp good. Would have liked to have instruction book for espresso machine.

Too many issues for us to relax

I was really looking forward to staying here after experiencing one in Orlando The check in involved me speaking to 3 people and concluded with me having to get my parking permit off someone trying to push timeshares to me. Not the best start The room was nice although the latch on the door did not function correctly due to a missing screw, the toilet roll holder was coming away from the wall and the water did not go down the sink very fast ( I later found out this was due to hair blocking the plug hole, which had Cleary been there prior to my stay. The room was on the 2nd floor and you could hear the people on the floor above when they walked over the very creaky floorboards. The room also faced the swimming pool, which was I would never advise unless you want to hear people at night and early in the morning shouting from the hot tub. It echoes a lot I appreciate the hotel wont stop people from having fun during sociable hours. I would just advise against facing the pool All the other issues they can resolve and haven’t. I wont be choosing this location again when coming to Vegas as there are much better hotels in the IHG brand close by

Casi 10

La primera critica es solucionable. Poner un bidet. Es higiénico y los hoteles de categoria lo poseen y con 200 dólares se soluciona. La segunda es más complicado. La construcción del piso superior en madera hace q se escuchen los pasos del vecino de arriba. Y si tiene insomnio es un problema. Si agregan un nuevo edificio hagan la estructura de cemento y no se escuchara nada. Lo demás excelente. Fuimos 2 en una habitación de 2 cuartos.. muy cómodo .

Overall satisfies

Although staff was bland and i was upset they wouldn’t deliver drinks to the rooms or had breakfast like every other one, it was gorgeous, great location and the activities were up to scratch. Had a good time.

Too many issues here for me to relax

I was really looking forward to staying here after experiencing one in Orlando The check in involved me speaking to 3 people and concluded with me having to get my parking permit off someone trying to push timeshares to me. Not the best start The room was nice although the security latch was broke, the toilet roll holder was coming away from the wall and the water did not go down the sink very fast ( I later found out this was due to hair blocking the plug hole, which had Cleary been there prior to my stay. The room was on the 2nd floor and you could hear the people on the floor above when they walked over the very creaky floorboards. The room also faced the swimming pool, which was I would never advise unless you want to hear people at night and early in the morning shouting from the hot tub. It echoes a lot I appreciate the hotel wont stop people from having fun during sociable hours. I would just advise against facing the pool All the other issues they can resolve and haven’t. I wont be choosing this location again when coming to Vegas as there are much better hotels in the IHG brand close by

Great Location

Close enough to all to the strip without all of the noise of the strip.

Great Stay

Excellent stay, room was clean, service was excellent. Check in staff was friendly and courteous. The restaurant was clean and the food was excellent

Billing

I was billed twice for the one night stay and when I called the hotel only got the runaround. Called Holiday Inn corporate, discussed and received a case number and assurance that hotel would contact me in 48 hours. It's been over a week without being contacted.

Stay was Great. Checkout was horrible.

After spending and paying for 2 weeks and enjoying my stay I was very disappointed that when I asked for a late checkout It was BLUNTLY refused by the staff. All I wanted was 2 extra hours because I had a flight in the afternoon. This is very disappointing. I have been an IHG member for over 12 years