Desert Club ResortRental Guest Reviews

Comfort and clean

all was great, but I wish the shuttles were coming for pick ups more often, then just hourly.

Very comfortable.

I recommend your hotel. It is in a convenient location.

Schöne Apartments, freundliches Personal, nur 10 min. zu Fuß zum Strip

Alles in einem ein guter bis sehr guter Aufenthalt. Saubere Zimmer. Gute Lage zum Strip und zur nächsten Monorail Station. Apartments komplett ausgestattet.

nice accommodation at Las Vegas

it has been my 2nd staying at this resort when visited Las Vegas and experienced the same accommodation and the well faciliated room. very warm decoration and well faciliated for family staying. all our family members give high scored and will take it as our first choice for our next visit.

Great Location...

Easy to find and park your car, only a 10 minute walk to LINQ hotel/Casino and the Highroller Wheel. Seddi on the front desk is AMAZING such great customer service from her at both times I was in her company. My only big complaints is that the floor in the apartment was dirty - for example if you didnt wear socks or shoes your feet would be black in a matter of minutes. and the housekeeping staff are LOUD. Dont expect a sleepin. Otherwise a pleasant stay.

Home away from home

This was our 2nd time staying for 5 days over New Years and we returned to this property because of the home away from home atmosphere inside of the Villas. It's very quiet and clean. The Strip is only a block away which is very convenient.

Cool showers and a malfunctioning showerhead

Two out of the six days we stayed at the property, we encountered issues related to the water temperature and shower fixtures. In both instances, once the engineers resolved the problem, there was at least a 1hr delay before a hot shower was available to us as guests. This meant that plans had to change and the new timing introduced inconveniences leading to missed experiences. The management was cavalier and unwilling to provide even a modest room comp to acknowledge the inconvenience. Not in points, not in dollars. Further, there was a ~1/2" inch air gap at the front door, which created a very uncomfortable breeze from the outside hallway into the living room. Although they addressed the water problem, this was never resolved. Theirs was a 'Buyer beware' and 'Sucks for you' attitude. This property is not worth trouble. Stay elsewhere: There are tons of other more affordable and more hospitable options in Vegas.

rude front desk personal

during one day, we found there is no running water in the room. We called front desk and they confirmed it, saying the main water pipeline was broken and someone is working on it. couple hours later, we called again and knew they are still working on it. Front desk offered us bottle water but we need to go there to retrieve it. When we arrived at front desk, we found there is a long line of people waiting for check in, but there are few personals standing idle. While we thought we can get some quick help from these folks, they asked us to wait in line. we had to leave the hotel at that moment since it's an obvious wasting time for us to get water by waiting in this long line and we feel we are not been treated as a customer, especially the way we've been told -- to wait. we came back at night, still no water. instead, we got a faked fire alarm, which forced us out during a cold night. I saw couple folks emotionally arguing with front desk but I didn't see any apology from them. I feel they look us as emotional trouble makers. water restored at about 9:20pm.

Bad Service

We stayed at this facility for 6 nights and 7 days and will no longer use this facility in the future. Bad service and did not get the comfort we wanted for the price of this hotel.

Excellent Place

It is our home away from home! Our family enjoyed the stay.