Desert Club ResortRental Guest Reviews

Good value poor service

The rooms are very nice and comfortable. Could be a very comfortable room for a family on an extended stay (as long as they bring food). I was here on business and upon arriving at my room after a long day I ordered a pizza to be delivered since there was no room service option and the food at the on-site restaurant is not good IMO. 30 minutes later the pizza delivery guy called me to say that he was at the front of the property because security wouldn't let him in. After the delay he already had, plus getting in my car and driving to the front, finding the pizza guy, and driving back to my room I had a cold pizza. When I asked security why my food could not be delivered they said "ask the front desk manager". When I spoke with the front desk manager he said "it is the head of security's decision". The morning of my last day, I was running late and called to request an extra hour on my check-out time. "Sorry, not available" was the answer I received. Every IHG hotel I've stayed in has provided better service than I experienced here. I do not plan to return to this location again.

Great Vegas stay!

Needed a quick night in vegas and had some points to burn. So worth it! Would pay for the room next stay!

Great facility and perfect location

The best part of this resort is how close it is to the strip but also how far it is from the strip. You can be part of the action with a 5 minute walk but you can also get away from the bustle with a 5 minute walk back. The pool area for each set of buildings is great as there was always enough lounge chairs and space in the pool. The full kitchen was very convenient as we did not need to wake up and then walk somewhere to find food. Our only issue was the pool area was not as clean as it could have been. I know it was spring and there was a lot of stuff blowing in off the trees but the actual pool also needed a good scrubbing.

Beautiful Resort with family atmosphere

The Las Vegas Desert Club Resort was an exceptional place to spend a week in Vegas. The resort itself is very beautiful, clean, comfortable and inviting. The room was very nice with a fully equipped kitchen and private patio. There are several pools, an onsite restaurant and small market. It's location to the Las Vegas Strip is perfect. Close enough to walk but far enough to be very quiet and secure. A shuttle is available if you don't want to walk, and the monorail station is also near by. All in all a very enjoyable vacation spot!

Peace and quiet in Las Vegas

We live an hour from Las Vegas and came to meet some friends for dinner so we decided to spend one night in town. We normally choose the Venetian with our IHG points but decided to try the Holiday Inn Desert Club resort. What a surprise, a newly renovated large condo in a peaceful resort complex 1 block from the strip! The room and resort were both clean and modern and the staff was very helpful and friendly. I would not hesitate to stay here again! If you are looking for a hotel that is quiet and sane in the middle of Las Vegas, this one is the best!

Booking cancelled without anyone informing me

I have booked the hotel room 1 week ago before traveling and was surprised that it was cancelled when i was checking in. The least the hotel could do is to call me or drop me a message or email to inform me before arrival. Imagine someone traveled 9000 miles to US after 24 hours on the road, this is the last thing we want.

Quiet Location, yet walking distance to the strip

Great family accommodations with a full kitchen. We stayed for a week and we were happy to get away to this quiet location.

Great stay

Loved that it was close to Strip and that it had a shuttle. Nice to have a lot of walking around safely areas.

End of National Parks Trip.

We were surprised at how nice the two room suite was. It was an excellent value and very spacious with a full kitchen. Would definitely stay here again.

Felt like living in a "Very Nice" apartment

The new updated room was excellent I wish I could have stayed longer and enjoyed the room and Vegas more.