Desert Club ResortRental Guest Reviews

Comfortable beds and great customer service

This is the third year in a row i come to this place for EDC and i never have any problems. From checking in to checking out everything is fast and easy. The beds are extremely comfortable and i do plan on returning again next year.

rooms and staff

the staff was really good at helping us and the rooms were great!

Great location

Loved the location. It was near The Strip and had everything someone would need for a short or an extended stay.

Loved our stay!

We had a 2 bedroom condo and absolutely loved it. It was clean, spacious, and the beds were comfortable. There was also lots of storage space for our bags and the air conditioning worked great (it was about 100 degrees outside). These rooms are a little more than some of the other hotels in the area, but they are still affordable (you definitely get what you pay for). They have an onsite store and restaurant which was convenient and the staff was very friendly and helpful. We plan to stay here again the next time we are in Vegas.

Beautiful Rooms with every amenity

Perfect location and all the amenities imaginable. Beautifully decorated rooms with full kitchens. Wonderful location walking distance to the Las Vegas strip. Helpful and friendly staff.

Great place to stay in Vegas

The entire staff was very friendly and helpful at this resort, especially the bell hopper staff. We loved the free shuttle service. They were always right on time and even drove us right to our building at the end of a long day, drove us with our luggage at checkin and checkout, and quickly got us a ride to the airport. Great restaurant with tasty food, Starbucks coffee, and yummy smoothies. Room was clean and had a free washer/dryer, full kitchen, comfy king size bed, large TV's. I would definitely stay here again.

My experience

The room was very nice except that I could not access the internet for 2 days. I was there for work and needed to file reports. The attitude of the staff was just lackadaisical when I called them about the status. There did not seem to be any urgency in restoring the internet access. The individuals that were supposed to be working on this issue would just up and leave at 5pm. When you would go to the grill located there, where they claim to serve Starbucks coffee, there was only one individual that could make it and that person seem to always be missing. I choose this location because it is centrally located and puts me in the middle of my customers. I will have to think twice about this.

Unsatisfactory Service

Stayed more than 2 weeks and had trouble during check-in, getting bed sheets replaced, picked up, and getting the room cleaned the right way. Hot water runs out after the first group take their shower. So we were lucky it was summer. Probably will not stay again unless it has an incredible deal.

Some issues but generally good

Generally this is a good resort. Remember this is Vegas so there is smoking in all public areas if you are taking the kids (including the pool areas and in the pools). Had some issues with a broken aircon unit one night and a crazy (hotel employed) shuttle bus driver that crammed 35 of us into a bus for 20 - total disregard for safety in return for tips. Other than that, this is a nice resort that is well positioned for the Vegas experience.

Everything was very nice.

Our entire stay was very enjoyable. Our children spent a great deal of time at the pool and we had a number of dinners at the restaurant.