Desert Club ResortRental Guest Reviews

Las Vegas

A/C went out halfway thru our stay. We were on the 3rd floor. They came to help us switch rooms, again to the 3rd floor. And didnt stay to help, because we were taking to long. Disappointed that their were no elevators.

Great Stay

Great time. Very nice place to stay. Close to the strip, a short walk. Very clean inside and also on the premises. Staff was very kind and helpful. Pleanty of things to do on site as well as off site. I will stay there again.

Holiday Inn Desert Club Resort Las Vegas

This hotel resort is nothing short of amazing. Truly outstanding private property in a very public place.... awesome !!!!!!

Home away from Home!

I was extremely satisfied with my stay here in Las Vegas at the Holiday Inn Vacation Club Resort. From check in to check out everything ran smoothly. The rooms were spacious and had everything you could think of for a more than comfortable stay. Flat screen TV's in all of the 2 bdrm suite we had plus a gorgeous fireplace and all the upgrades you could think of. Jacuzzi bathtub in the master bdrm and a full walk in closet bigger than mine at home. The location wasn't bad either. A short walk from the strip. We had dinner at Battista's and were able to walk back. It isn't a safe area (but where in Vegas is) so make sure not to walk alone. Even if you had to it's not far. We did take advantage of the free shuttles which were limited to 20 people so arrive early to get a space. We were taken to Bally's but with the 30 minute wait we could have made it there by walking faster. The restaurant inside was very good but a long wait. We had 2 free breakfast with our package and not to mention a free 2 brdrm upgrade by booking directly on Holiday Inn website. The only trouble we had was finding a pool that wasn't being worked on before we had to check out at 10am. Fortunately, we ran into a staff member named Lorraine that was more than willing to help us and even offer to extend our time so we could enjoy the lovely pool that was open. The pool she directed us to had an indoor jacuzzi and a work out room that you could view the pool from. Really the only downside to our experience was we had just one day to spend here.

Great Property...

The property is really nice and comfortable. The folks behind the reception are friendly and helpful. Rooms are very convinient. The little market on property is nice and has fair prices. The Gold-Mine Restaurant is convinient and the food is good. The staff at the restaurant need some help from a supervisor especially for the Breakfast time - I will contact Mgmt in a seperate mail.

Quiet, off-the-strip resort with an older crowd.

If you're looking for a quiet, off-the-strip hotel, this place would be perfect for you. If you're looking for a happening Vegas resort, with crazy pool parties and spring breakers, this would not be the place for you. This resort is set up like a condominium timeshare property. There is the club house at the front of the property which contains the front desk, concierge, etc. There are then a bunch of other buildings where the guest rooms are located. This resort has quite a number of pools, almost one for every building, and they are open 24/7. The crowd seemed to be in the 50-70 range for the most part, with a few families here and there. The rooms are newly renovated. They have full kitchens, living areas, and smallish bedrooms. Some rooms also have balconies. The rooms are nice, but nothing spectacular. All of the staff I encountered were very friendly and professional. I felt welcomed. I do have a few complaints though. I don't appreciate the gimmick at check-in where they give you a "$20 certificate" to be used on the strip for shows. They give it to you at the check-in desk, and then direct you to another desk, where you are then directed to yet another desk. Essentially they give you a minor discount on shows if you agree to listen to their timeshare sales pitch. Trust me, not worth it. When they give you the $20 certificate, acknowledge it with a smile, and then drop it off in the trash on the way out. Also, there aren't any elevators in the buildings. So if you have a lot of luggage, and are located on a higher floor, good luck! Not to mention the heat. And last complaint. As an IHG Platinum Royal Ambassador I didn't receive any special treatment. It was acknowledged, but nothing further. No mention of a room upgrade, etc. But anyways, if you are traveling with a family this place would be ideal. It's fairly inexpensive and there are plenty of pools and plenty of space in the rooms. You are off the strip and away from all of the crazy drunkenness that comes along with it. And if you want to visit the strip, it's only a 5 minute walk away.

Great Resort!

We loved this resort. The staff we dealt with were friendly and extremely helpful! The resort was beautiful and clean. The beds were so comfy and the kitchen was stocked with a few essentials to get you started. Overall a great place to stay. I would definitely recommend this resort!

Everything you need with very friendly and helpful staff

My husband and I were pleasantly surprised to find our condo was just as shown in the ads, complete with king-sized bed, huge bathtub, fireplace, balcony, fully equipped kitchen with full-size coffee maker, microwave, fridge with ice-maker, stove, dishwasher, linens, dishes & cookware, and many kitchen necessities, even little salt & pepper shakers. Also, I was very glad to have the washer & dryer and made use of the vacuum and broom during our 5 night stay. The many large, colorful flower arrangements were a beautiful touch, as was the radio/cd player, 2 large TV's & two telephones. The dining area was beautiful with the glass-top table, comfortable chairs, even nice bar stools at the kitchen counter. Yes, the couch was dated but still very comfortable and carpets should be steam-cleaned. All of the benefits we received far out-weigh the dated furniture and carpet dirt. We learned the resort has started installing new updated furnishings and carpeting and will eventually have all units up-to-date. I am looking forward to another stay with more family members. We did not require much from staff, however they were all very friendly and full of ideas, provided some great tips for 'Vegas virgins' and I was impressed by all the maintenance taking place daily in upkeep of the grounds, plants, walkways, pool areas, etc. Restaurant could use more selection and feature more a la carte items, eg. toast or soup. The store was a huge benefit but I would like it to be open longer hours. We arrived shortly after they closed and had to walk to a 7-11 for drinks & snacks. All in all, we had a wonderful stay and thoroughly enjoyed the resort atmosphere so close to the Strip but away from the lights and the noise, made for very relaxing times after taking in the Vegas atmosphere!

Great Spot for the Family

This hotel was amazing. Located close to the strip but feels miles away. The shuttles are great, they even come to your room, pick you and and take you to the front of the property. Every staff member I met was super friendly. Stayed in a Queen Villa- beautiful room, with a seperate bedroom and huge tub. Full kitchen, we ended buying snacks at the onsite store, but later found out we could have had groceries delivered for free from the local store which would have saved us a bunch of money & could have cooked vs eating out. I took my 2 children, they loved this hotel, very calm and relaxing. There are 5 pools, but 2 were closed for construction. The game room was very outdated, half the games were broken down-so that wasn't too impressive. Great fitness rooms- good working equipment- and lots of space. Overall a great experience- thank you!

Housekeeping Fail

This could have been such a great stay. I was in Vegas for a conference but wanted to take my family, so instead of staying in one of the large casinos I found the HI Desert Club Resort as a great alternative. Relaxed and quiet but still close to the Strip. You can actually walk to the LINQ with the recently opened High Roller. Also they offer a variety of shuttle services. I paid for the upgrade from a "1-bedroom deluxe" unit (my original reservation for the business trip) to a 2-bedroom unit, to have enough room for a family of 5 and not having to use the sofa bed. We ended up in the back of the very last building finding the swimming pool closed for renovation, so with small children it was quite a walk to the next available pool. The apartment itself was huge and we really liked it, although furniture and carpet were pretty old. Maybe just bad luck because I made the upgrade to the 2-bedroom. The real issue which spoiled our stay was with housekeeping. This property is normally operated as a resort but I got confirmed that when booking it as a hotel, housekeeping is supposed to clean e.g. the bathroom like in any other hotel. To make a long story short, during the four days that we stayed there no one managed to ever clean our bathroom, despite us insisting and housekeeping as well as front desk apologising and promising to improve. And yes, staying with a party of five, the bathroom does get dirty. Upon check-out the front desk offered me a small compensation so I requested to talk to the manager. She was very professional and took note of the incident, finally offering a better but still modest compensation. I left the Desert Club feeling uncomfortable, having brought my wife and mother-in-law to a hotel that is not being serviced as expected. I don´t believe that I would book there ever again but I still recommend it to anyone who can live with possible housekeeping issues, because of the spacious apartments and the other Pros mentioned in the beginning.