Desert Club ResortRental Guest Reviews

Privacy of your own area! Close to the strip!

IHG has never disappointed. Rooms are clean and staff are friendly. This resort is very close to the Las Vegas Strip. Gives you the feel of the strip, without the crowds.

terrible customer service

This hotel does Not honor IHG. I requested a ground floor room for my handicapped wife and upon arrival was given a 2nd floor room and was told by the front desk staff they had no ground floor rooms available. Then i was shuffled off to another counter across the room to pick up my key card where I had to endure a gentlemen trying to pay me to attend their timeshare sales to purchase a package from them. Keep in mind I was using My IHG reward points for my stay and I felt that they were trying to sell me their package to pull me away from IHG. I was very disappointed in this location, and I will not be returning.

Great Place off the strip

Awesome resort, great location to enjoy the strip but not be in the crazy good time!Jstok

Extremely Clean

Normally when I visit Vegas, it’s in the desert and the heat and it’s a major city and it feels dirty. Even some hotels on the strip feel used and dirty. Just one street away is this hotel where I felt completely clean and completely safe.

Mixed

Older property needed some work but fortunately I handled my running on toilet for the two weeks and beware of the promises of the timeshare presentation because I didn’t get them. They called no less for me to pick up and I went to get and they said no I had none. That was the worst part being lied too for me

Could have been better

Front desk staff should be trained on all shifts about policy and procedures.

Excellent place to stay in vegas

Such good value for money, excellent location to the strip, clean spacious apartments. Fabulous food, friendly staff, would recommend anyone to stay here

Great place

Superb accommodation, very spacious and superbly equipped (dishwasher, washing machine, dryer...). Everything was very well maintained, the spacious rooms with the swimming pool coming out of the apartment. The situation is quite close to the strip (15 minutes on foot) and is quiet. The welcome at the reception by Claude, a hostess who spoke French, was more than appreciable, always attentive and pleasant to inform us. The swimming pool was well maintained and also very pleasant for us to relax at the end of the day.

Near the High Roller

Dates of stay: April 3 - May 3, 3023 Room: Building 6, Room 209 Definitely one of the more mixed stays I've had in Vegas. For every positive thing, there was a negative thing. I'll break it down that way: Pros: Location is decent, a few minute walk to the Promenade, which is one of our favorite parts of the Strip. Room was overall clean and comfortable, with a good amount of space for the three of us. The pool was never crowded and was kept clean. Housekeeping service was good, as well. Cons: No water at check-in, because they were out. The store in the lower level had plenty of water, though... At check in I was sent to the Timeshare Desk to pick up my keys, but there wasn't anyone there. The same person that sent me to the Timeshare Desk then came over with my keys as they were "with a VIP." What does that make me? There are no elevators, so be prepared to drag your luggage up and down the stairs. The room was starting to see some signs of neglect between the weatherstrip on the front door and the dirty grout in the main bathroom. The first night the AC wasn't working well but they fixed it quickly and also brought us a box fan to use.

Perfect location

Not far from everything..the strip is just a minute away and it’s a Perfect spot..great Environment for the kids and Families..nice place