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desert club

Desert Club ResortRental Guest Reviews

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4.4/5 

(3,125 reviews) 

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kjofnova

December 28, 2020

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Nice quick stay on points

We had a stopover in Vegas and saw this was available for IHG points. Ended up being a nice surprise, as it was much nicer than I expected. Wish I had been staying longer.

Yes, I recommend this property.

Cnovell

December 30, 2020

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Front desk doesn't answer phone

Front desk doesn't answer phone (calling from room and outside). When they do, it takes a long time to answer. Front desk has to answer phone if this hotel wants to reduce face to face interaction during covid.... this is a safety issue and a customer service issue

No, I do not recommend this property.

Toyboxx28

December 30, 2020

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At your own risk

Staff was rude and nonchalant...refused to allow me to reschedule without charges after I told them my daughter wasn't feeling well and I just wanted to be safe instead of sorry (she was ok just dehydrated) in this world we are living in right now...their demeanor and way they went about was so crass so oh well I'm going to read you this script that always starts out with the word "unfortunately " as the stay went on we had the neighbors above us sound as though they were going to come thru the ceiling in the middle of the night when front desk was called twice to be made aware of the situation it continued until the early morning

No, I do not recommend this property.

Candy

December 27, 2020

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Location

Location and staff are nice !! Definitely will come back again and will recommend to our friends ..

Yes, I recommend this property.

Cowboy

December 29, 2020

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Great place!

Wonderful place to relax! The fireplace was an attraction. Good staff and nice rooms!

Yes, I recommend this property.

GloryG17

December 21, 2020

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Very clean and comfortable

Excellent choice for my family of six, very spacious, did not feel overcrowded. This was our second visit, will definitely use this location again when we visit my in-laws. We visited in December right before Christmas and the kids were even able to take a dip in the outdoor heated pool.

Yes, I recommend this property.

Trelee01

December 28, 2020

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great service

felt very safe with amazing customer service. Avoid making customer service inquiries. Instead visit Customer Care or Contact Us for immediate attention - Refrain from mentioning competitors or the specific cost of your stay - Do not include any personally identifiable information, such as full names

Yes, I recommend this property.

Martin

December 27, 2020

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like home

we had a 2 bedroom apartment. The cozy living room had a chimney , the kitchen was fully equipped with dish washer and all. It was like home.

Yes, I recommend this property.

AO973

December 19, 2020

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Las Vegas stay 12-18

Upon arrival I was met greeted and taken care of by Eden a wonderful lady at the front desk who made the check in process easy and met all of our needs

Yes, I recommend this property.

Jose

December 25, 2020

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December stay

Great venue and excellent staff. My family and I enjoyed staying at this location and I recommend it to all. Like a home away from home.

Yes, I recommend this property.