June 2, 2021
Clean and comfortable. However, the reception staff and the time share folks were not helpful, sent me on a wild goose chase due to their ignorance of the property. Nothing at the market either. Should have stayed anywhere else! Very unsatisfying experience.
May 24, 2021
Comfortable bed and great amenities
Overall my stay was nice…Suites need some Tlc, couch’s and chairs were dirty and outdated! Overall cleanliness could have been better..Things to do there are pretty cool , I will come back just hope they take better care in cleaning and sanitizing!! Also need more cell towers bc reception is horrible!!
May 29, 2021
Wanted a nice little get away for the family close to home. This was a huge disappointment.
May 29, 2021
Great service from Jill and Brooklyn in the activity center
Everything was wonderful everybody was very accommodating expecially Jill and Brooklyn in the activity center they made our stay extra special I can’t thank them enough we will be back
May 17, 2021
It’s ok for a quick getaway
The property is located pretty far from any activities. The food options were like a concession stand, you had to drive 15 minutes at least to get a decent meal. The bathroom door was broken and wouldn’t close. The beds weren’t very comfortable and the doors slammed more than any hotel I’ve ever been too. We put a towel in the door frame so that everytime someone opened the hall door ours wouldn’t rattle and wake us up. The pool was huge and great. The option of no king beds was annoying. It was fine but I wouldn’t go back.
May 24, 2021
I think the over all places is nice places to go. But it needs alot more sanitizing and cleaning. The couch was out dated and dirty should be more up date being a 3 star hotel. Also the hot tub wasn't working and dated broken button. Had to call for someone to fix it cause I couldn't get it to work. He said I had pushed button hard and how was I supposed know that it should work naturally. I was told I would receive some type of accommodations for that and that front desk would call never did. By time matience came water was cold had let it out and re run water by then water was cold. Then by time I checked out other front desk lady wasn't aware of it and didn't seem care told me they would send surveys that's it. The patio set outside hadn't been wiped in years so much dirt when I wiped it down. The people upstairs for me was so loud bumping over my head from morning to night like it was a marching band. To me if you have people with alot of kids they should have been on first floor had trun music up to try drown noise out still didn't work. There was bugs and spiders in my my room hole time I kept killing them. Also to top it off the bugs outside the doors was terrible had to tell matience to spray and leave spray cause kept getting in my room. They should be something that they should try control due to it being by wooded area. It was dead fish also left by fishing area with padded boats as well. The santizer machine in restaurant and game area didn't work either.
May 24, 2021
Me and my family really enjoyed our time here. We will definitely go back again by the summer.
May 23, 2021
Not a good experience
Was told when booking the room that the water park admission was included, that was not the case. Both the pool and water park had people in street clothes swimming. With all the rules in place at a pool and water park I feel like requiring swim wear in a minimal request. The staff at the water park were rude.
May 19, 2021
Relaxing short stay
Registration/ admission is a breeze. The only kink is,requested an adjoining or at least same building since we are 2 grps/ families but went to deaf ears. Overall,its a good experience though.Clean and quiet location.
May 10, 2021
I had to carry my substantial amount of luggage and other items to the 4th floor because elevator was not working on arrival. Elevator did not work again until next morning. I had persons in our party who were disabled and had to walk 4 flights of stairs also.