June 18, 2019
Upgrades and Timeshares
The service was excellent from start to finish...Everyone kept a smile. They all were so very helpful...I didn't like the being out so far in the woods part bcuz I didn't get phone service and the internet was not that good..
June 16, 2019
Could have been better!
We didn’t like check in staff insisting we attend a presentation before giving us the keys to our room. We listened to running above us the entire weekend. We didn’t like the 1 1/2 hour presentation taking 3-4 hours on our last day. We were checked out automatically and our keys to room deactivated due to the lengthy presentation. We had someone come to let us into our room so we could get our things and leave.
June 16, 2019
Hotel was beautiful inside and outside. Only thing missing was can opener in the room. We enjoyed our stay and we will visit again.
June 13, 2019
Great family getaway!
We had a great time at Fox River! Wish we had the opportunity to do a few more things but we had run out of time. Now I know we need more than 3 days at the resort. So much to do on the property. Coolest general store right up the road. If I had to compare it to something it would be to compare it to the movie Dirty Dancing. Family friendly with many activities for the whole family to enjoy. Relaxing and exciting to experience new things! Pedal boats. Hiking. Horseback riding. Indoor water park. My advice? Stay more than 3 days. You won't regret it!
June 9, 2019
Excellent front desk service
We stayed at this location because it was close to our daughters wedding venue. We left our car at the venue which had our room keys in it. The gentleman at the front desk was already in his car to leave for the evening but he went back in and was able to get us room keys. It was much appreciated because otherwise it would have been another 30 minutes round trip to go get them. Long story of why they were in the car in the first place but he went above and beyond for us.
June 10, 2019
Not the greatest
Bathrooms need work. Did not appreciate being pressured to attend session to buy timeshare. When someone says not interested, they are not interested.
June 9, 2019
Our room was dirty, we were overcharged upon leaving-but not offered a final bill, rewards membership meant nothing, staff was rude, no one could answer a question. The activities staff seemed helpful, however.
May 31, 2019
Suite was roomy, clean and furniture was excellent shape. Kitchen well stocked with cooking utensils Very private patio. On 3rd level so if you cannot travel steps easily ask for lower level, no elevator. Place is very nice. You will have travel to Ottawa for restaurant, only grill available at resort. The Norway mom
June 3, 2019
The best villa ever!
My family enjoy themselves. All the amenities was spectacular. Will definitely come back and spend more time and engage in more activities.
May 27, 2019
Beautiful place to stay. Love all the activities. Only negative was the service in the activity room area where meals are served. Not enough help. Never received our meal after 40 minutes but the staff was generous in returning the money.