Generally a nice place to stay
Other than the fire alarm issue we always enjoy our stay. It the only hotel in Galveston that’s actually on the beach.
Would not recommend
Too many issues to repeat again the hotel should not be classified as a resort... it definitely was not living up to its name.
Good check in except the time share woman was very rude.
View beautiful - room nice size. Very dirty, shower moldy, fans filthy - needs a really good cleaning. Toilets made a lot of noise.
Nice but far away from everything! Nowhere land, great if you want to do nothing
Great customer service
Clean rooms Great customer service Great Location The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Galveston
Great place to relax
The staff was great, very knowledgeable and helpful I’m looking forward to staying here again. I’m staying three nights in November and planning on booking some more nights in the summer.
We had a coffee maker in the room and coffee but no regular only decaf. I had to go down to the front desk to get filters. Most regular Holiday Inn hotels have a Keurig which would be nice for this hotel since only a few of us drank coffee.
Great lodging for singles, couples, families - right on the beach
Perfect beach access, great family-friendly amenities. Loved that you can just bring all the food and beverages that you want to enjoy in your room or on the property. Pool was clean and refreshing. Hot tub equally as enjoyable. Great beach bar/restaurant a small walk away for cold drinks and seafood. Loved that I returned home with clean clothes and no sand. The rooms are large, comfortable -- big balconies -- everything you need to cook (or not) wash clothes (or not), and basically have a perfect trip.
James and Whitney
We Loved it!
Steps from the beach, pool and hot tub was perfect. The size of the king one bedroom had so much space. All you need to bring is your family, luggage and all the food you plan to cook. Washer and dryer located in the room! It was great to wash all the closes before heading back home. One least thing to deal with after a long drive.
Good location to the beach. They have a small food and beverage convenience "store". Room lacked attention, in need of a good cleaning and some repairs. Basic cleaning areas not good, water stains on bathroom mirror, glass door to patio smudged. Visible mold. East elevator dirty and next to trash dump and stinks. Front desk attendants do not recognize membership and not overly friendly or helpful. Recommended only for location.