Entire staff was accommodating and friendly.
Everyone was attentive and friendly. We had some issues with our booking and had to switch rooms and pay for an additional night. The staff made the transition smooth and we didn’t have to wait long for check in to our new room.
Super clean and well stocked
The room was spotless and had everything we needed.
Great view and service
This resort has been a family favorite for a decade. Best staff and rooms are always clean. Great improvements to the property recently and upgrades to the pool and balcony furniture. Highly recommended this property to all friends and family.
Great beach experience
Great location right on the beach, clean and with a friendly staff. We’ll laid out.
Comfortable and relaxing
My favorite place to go on vacation! Lovely view and great accomodations
TDW - Texas
If you are not an owner don't bother
We are diamond reward club members who were treated very poorly by this hotel because we are not time share owners. This information should be more clearly stated when you make a reservation. If you want to be bombarded with sales pitches to become owners, they can help you there.
Mold in the shower
Upon arrival, We were given a room that had mold in the shower. Unfortunately, they tried to clean it but didn’t come off completely
I only stayed in this hotel while in Galveston. The room is clean and with everything in kitchen. Walk to beach, morning and night. I'm able to clean the sands before back to room. The room is quite, even is next to the pool.
Perfect getaway on the beach
Perfect location. No worries crossing the Seawall, you’re already there! Everything you need is provided in the condo including laundry facilities. Pool is clean and great temp in late April for us. Restaurant/Bar next door with umbrella & chair rentals.
The room was too expensive for the grit on the floor. The sheets to not smell fresh, and taking out my own trash, and no house keeping to clean room.