Galveston Seaside ResortRental Guest Reviews

Came for a few days, could have stayed for a month

We stayed in the Signature portion of the property. Right on the beach, the facility was clean and spacious and only 2 years old. The room was well equipped, complete kitchen, walk-in showers, soaking tub and a nice large balcony overlooking the infinity pool, beach and the Gulf of Mexico. Although it cost a little more it was well worth in. The resort includes other things but we came for the beach. BTW, we just paid not to attend the sales tour. We were very happy with our stay.

Mr.

The facility appearance is great. Check-in was fine. Rooms were fine, as expected, but equipment failures made the stay frustrating, as compared to our previous stay with you. The lack of a contact with the front office made it even worse. We looked forward to this stay for months, but will not book with you again.

Noise

Noise issue that resulted in calling local police.

Not Up To IHG Standards

We had 5 women out for a girls weekend and were very disappointed in the property. Upon arrival, we learned that we did not have access to the infinity pool or workout room overlooking the beach that were pictured online when reserving the room. When we got to our villa, the trash inside had dirty diapers from previous guests and the bathtubs had hair all over them. There was also only 2 pillows for 3 beds. We emptied groceries into the fridge and headed to the beach. Upon our return a few hours later, we realized the refrigerator was not cold at all and all of the food was hot. We called to have someone come out to look at it. Someone finally showed up at 10:30pm to work on it and fix the showers that would not drain because they were full of hair. During the night, around 2am, the air conditioner went out. We called but we were told there was no front desk staff on duty and to call back after 7am. We spent the entire night with no air until 9am. We asked to speak with a manager but we were told there wasn't one on site. We never heard from a manager on our visit.

Galveston

If you have a family and are looking for fun things to do for the kids on extended stay, I would say it’s worth a look. If you are staying for just one night, heading on a cruise… Something else might be better suited for the value.

Book Signature

I’ve stayed at both sides of the resort on multiple occasions. I love the Signature Villa. I’ve stayed in the Signature 3 times and highly recommend it over the other buildings/room types. I did have an issue which wasn’t handled as well as I would have liked on the last visit and I’ve noticed they don’t seem to be making appropriate FF

Average,

Place was very moldy the side patio walls had mold all over them and the balcony had bird dodo everywhere easy fix if they just pressure wash this, a sign of lack of detail or laziness. also need some high dusting the vents and the lamps covered in dust. The outside was pretty great landscaping the palms and garden were nice, need to fix the fire extinguisher for building 16 it should be protected by glass, looks like someone broke it and there are some glass still hanging for the panel which is unsafe for children.

Anniversary

It is a beautiful place rooms view all was wonderful. The pool was amazing. The hot tub would have been great if the light would not have been continually blinking. It was great to relax and I joy the view! And everyone was very nice and helpful.

Awesome place

Great experience with great views. Friendly staff. And great amenities.

Great place to take the kids

The place was perfect for kids with putt putt golf, pool, and the beach across the street.