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Hill Country Resort at Canyon LakeRental Guest Reviews
4.0/5
(737 reviews)
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Sapphire
Nice comfy room
The property is beautiful. We stayed in a quiet corner and loved it. Everything we needed was provided and our stay was very enjoyable. My only regret is not making to the hot tub!
Yes, I recommend this property.
JamesB
Set your expectations before you come.
You have to drive to your building. Bring your own blackout curtains or your room will be very bright at night. There is no walkway to the pool spa if you're in the wrong building and you'll have to drive or cross country it. It is a nice place in the rooms are nice and fully furnished kitchens. Really my biggest complaint is just my room was so bright at night I couldn't wait to get home to sleep in the dark.
Yes, I recommend this property.
Sam and Steph
Accommodations and staff very helpfull
We where a party of 4 two senior adults and two middle aged we where all able to relax and have fun
Yes, I recommend this property.
Renie
Comfortable bed Great service!
Our stay was perfect. Wonderful room and the property has so many different activities for everyone. Clean room, and the staff we are so friendly. Not far from different attractions. We will definitely stay here again.
Yes, I recommend this property.
Trob88
Horrible customer service
Had to be moved three times because of room maintenance issues. Was given a key to a room that was already occupied, left standing in a parking lot at 11pm for almost a hour waiting for another room, and was given a smaller room than what was booked. Front desk was very slow to respond to maintenance requests, or getting room keys in timely manners. It should take almost an hour to get guests into a empty room if they had already checked in.
No, I do not recommend this property.
KeeKee2167
Great setup, in need of maintenance/remodel
In town for a wedding and was in a rush at checkin. Was given a cheaper room than what I paid for and had no time to address the issue or see about it when we returned late. Woke up the following morning to get dressed to leave and we had no water. No way to shower, brush our teeth, flush the toilets etc. When I called the front desk all I got was an “I’m sorry but there’s nothing we can do”. Drove home 6 hrs without being able to clean up. Would definitely not recommend unless there’s some serious all around improvements.
No, I do not recommend this property.
Charles
Great customer service at check in and hotel where we stayed was terrific.
This is the best hotel stay I have ever experienced. I am so happy I have chosen to stay.
Yes, I recommend this property.
Scott
Smoke alarms tested all morning long
Smoke alarms tested on a Friday morning shocked they would do this so early
No, I do not recommend this property.
Big Cat
Great Place at Great Value
Was in town for the Final Four and chose this property as it was out of the way and less expensive than staying near the venue. Boy was I surprised at the value we where getting! My wife and I loved the room as well as the access to all the facilities on the property. In general it is more family friendly but my wife and I still found plenty of things to do on the property. There was a grocery store nearby so we could actually cook our meals if we didn't eat out. All in all a great property.
Yes, I recommend this property.
Marvin Carl Alexandra Bal
Comfortable bed and great service
Good people and very clean villa. Nice pool with beautiful sunsets. Great view of Canyon Lake. Lots of activities for kids and a safe property Close to all tourist designation. Beautiful River Road between Canyon Lake and New Braunfels. Plenty of restaurants nearby! Lots of fun at the kid's pool and adult pool. The hot tub was great too!
Yes, I recommend this property.