November 15, 2020
Escape to the Hills
Great getaway from home especially during covid. Everything was clean, social distance was perfect and the kiddos got to just relax and be kids for the weekend
November 15, 2020
Very large, comfortable rooms and well stocked kitchen.
We enjoyed the hotel and the overall experience. Several pools to chose from. Large game room. The Grill restaurant delivered great food.
November 2, 2020
This is more like an apartment than a hotel room! Our two bedroom two bath unit even had two full kitchens. The soaking tub was like a small swimming pool for our little grandson It’s right next to a huge two person shower. The grounds are beautifully maintained, with playground equipment by the pool to keep the kids active. Two couples and two children would find this type of unit extremely accommodating.
November 6, 2020
Our stay at the Holiday Inn in Canyon Lake was fabulous, the rooms were very clean, beds comfortable. Edward who helped me at front desk was very helpful he is an asset to the company
November 4, 2020
Not so clean room
Upon arrival the staff was very friendly. We had been flying all day and when we got to our room we were very hungry. We needed a frying pan and discovered there wasn't one so I called to have one delivered. It took 3 calls and 1 1/2 hours later to get one. Upon going to bed I pulled back the top covering and there was a reddish-orange stain on the fitted sheet! A telephone call took 45 minutes for staff's arrival. There was a large stain on a chair in the living room and gum on the fireplace .
October 26, 2020
Excellent family vacation
This was a wonderful, spacious property for a family getaway! They had a lot of extras for the kids for Halloween!
October 30, 2020
Nice setting, clean, comfortable, relaxing
Great place to stay. Will visit again. Lots to do and see around Canyon Lake, especially in the spring/summer which will be our next visit
October 23, 2020
Check your towels!
I could not get clean towels at all. The location and view at the hotel was great. Plus the balcony and grill is a nice touch. But beyond that the cleanliness was just not there. I had dirty towels in my room when I arrived. I requested more and upon inspection they were very dirty as well. And not dirty as in permanent stains, but they had dirt stains,peach color makeup stains, and random black/brown stains. When I requested new towels it took 45 mins to get them. And once I did they were in the same condition. I ultimately bad to go out and buy new ones.
October 21, 2020
Great stay. Online photos of property does not do it justice. Will definitely be back with the family. Pool was nice and the area had tons of things to do.
October 16, 2020
Great bed and charming interior.
Our check in started pretty rough. However the staff went above and beyond when they found out there had been a snag. We were treated wonderfully and the suite was perfect. We are considering booking again for some fun with our grands! Thank you.