February 7, 2021
Wonderful experience At the resort rooms were comfortable bed was comfortable the whole atmosphere was relaxing staff and crew were the best treated everyone and us with the upmost respect Would definitely come back pretty soon oh we’re all the view overseeing the lake was amazing the pool was relaxing temperature wonderful
January 31, 2021
My Worst time spent
My room was just not fit for me half cleaned My family didn’t want to pack up and move so we Endured I was miserable had to keep shoes on floor was dirty dishes was dirty this was just the worst stay for me I had never experienced this from this company and to say the least I was let down. But I bought the vacation which I love to travel I will make sure they know when I book the condo has better be right. Also we stayed in the office all day so children was able to play
January 18, 2021
Our family friend Jacob informed us of all of the resort’s offerings which we thought was amazing because we had no clue a hotel would have so many offerings for families as well as couples. Would recommend to anyone who just needs to get away and spend some time with family during this troubling time.
January 18, 2021
Issues addressed in timely manner and overall great stay.
January 10, 2021
Poor quality of room. Mold growing around master tub and sink and toliets have rust. Most disgusting is human hairball laying on dining room floor, like someone cleaned their hairbrush and left it there. But if the hotel cleaned the room for Covid according, this would have never been there.
January 10, 2021
Best resort villa in Hill Country
This is the second time I stayed here and they always meet and exceed my expectations.
January 5, 2021
I have nothing but best or excellent rating for this property! I’m a nurse and cleanliness and health safety are my concerns and your hotel meets that very important elements. All rooms- kitchen, living room, bedrooms and bathrooms are well maintained. Overall, the accommodation was great and I appreciated that they upgraded our 1-BR accommodation to a 2-BR suite! Awesome! We have more space than we need! I will definitely recommend your hotel and surely will come back next time.
December 31, 2020
We have a family of 6 and this was perfect. We wanted to get away and hang out as a family, we were able to do that very easily here. The room setup worked for us perfectly and the items they provided in the room allowed us to have several family meals together.
December 29, 2020
Canyon Lake Stay
Villa was not clean. Check in was smooth until I had to deal with front desk, they were very focused on getting my friend to attend a seminar and were very pushy about it. Front desk did not provide any useful information regarding amenities, wifi password and any other information you may typically receive at any normal hotel. It was clear that the person checking me in was upset that my friend did not want to attend a seminar after we politely said no 4 times. The toilets in our villa were dirty. The shower had what looked to be a 20 year old shower head that had very little pressure and water spraying out in all sorts of directions. The beds were quiet stiff, the pillows were thin, and the sheets were rough. I would have rather gone camping than pay money or use points to stay at this awful place.
December 20, 2020
great stay! good views
The rooms were spacious and clean. The kitchen was stocked with dishes and pans and a wine opener! The view was fantastic lots of places to grab a quick bite or a long leisurely dinner. The soaker tub was amazing! We'll be back soon!