Hill Country Resort at Canyon LakeRental Guest Reviews

Great Hotel- Bad Customer Service

Requested a coffee pot multiple times and days, never received one. I know that it is a small piece of the puzzle but if they are not able/willing to take care of this, how would they handle a major issue or problem.

Awesome place

I stayed for 2 nights with my family. We used the pool and it was absolutely amazing. Very clean. All of the amenities and public games on the grounds were a nice touch. William at the front desk was so responsive and very attentive and friendly during check in.

Family reunion stay

It was nice and clean, and im glad it had a kitchen. It made it a comfortable stay with having a baby with us.

Just an OK stay

The villa seemed outdated. It has a huge bathtub in one room, but no one takes baths anymore. The shower in the other room is very small. There is barely enough room to stand in there. It did not have a Keurig coffee pot, and after having to contact guest services due to a dirty, sandy coffee maker, they brought another one to us.

Great place to stay

Was wondering place to stay nice pool place for bbq the staff were very friendly the beds were very comfortable even the pull out bed was pleasant the bathroom was large perfect for handicapped people

Holiday Inn Hill country resort canyon lake texas

Excellent location for this trip accommodation were wonderful and staff was friendly. It is unfortunately that this resort will be closed by December 2025. The amenities were great and it is a fantastic place when traveling with children lots to do.

Hotel is in bad shape

First room felt like we were falling to one side bed was crooked from it. Bathroom smelled like mold. Second room floors weren't much better. Bathroom smelled like sewage at times. Shower door wouldn't stay shut because of uneven floors used a shampoo bottle to wedge it closed. Entry way was blocked with construction so hardly any place to walk in. Staff was friendly tho and helped. But very unhappy with the stay. For a little more you can get an updated hotel in better shape.

Great hotel!

This place was clean. Speedy service. Location was perfect for our activities. Hot water in the showers was amazing! Parking was easy. Check out was easy and convenient

Amenities n services

My overall experience on this hotel resort was good all the amenities were top notch the pools were clean n friendly the bars had some decent drink n good service I would definitely recommend this hotel for a get oway or vacation with the family

Overnight stay

Very long wait to check in. Otherwise everything was good.