Hill Country Resort at Canyon LakeRental Guest Reviews

Comfortable bed Great service!

Our stay was perfect. Wonderful room and the property has so many different activities for everyone. Clean room, and the staff we are so friendly. Not far from different attractions. We will definitely stay here again.

Horrible customer service

Had to be moved three times because of room maintenance issues. Was given a key to a room that was already occupied, left standing in a parking lot at 11pm for almost a hour waiting for another room, and was given a smaller room than what was booked. Front desk was very slow to respond to maintenance requests, or getting room keys in timely manners. It should take almost an hour to get guests into a empty room if they had already checked in.

Great setup, in need of maintenance/remodel

In town for a wedding and was in a rush at checkin. Was given a cheaper room than what I paid for and had no time to address the issue or see about it when we returned late. Woke up the following morning to get dressed to leave and we had no water. No way to shower, brush our teeth, flush the toilets etc. When I called the front desk all I got was an “I’m sorry but there’s nothing we can do”. Drove home 6 hrs without being able to clean up. Would definitely not recommend unless there’s some serious all around improvements.

Great customer service at check in and hotel where we stayed was terrific.

This is the best hotel stay I have ever experienced. I am so happy I have chosen to stay.

Smoke alarms tested all morning long

Smoke alarms tested on a Friday morning shocked they would do this so early

Great Place at Great Value

Was in town for the Final Four and chose this property as it was out of the way and less expensive than staying near the venue. Boy was I surprised at the value we where getting! My wife and I loved the room as well as the access to all the facilities on the property. In general it is more family friendly but my wife and I still found plenty of things to do on the property. There was a grocery store nearby so we could actually cook our meals if we didn't eat out. All in all a great property.

Comfortable bed and great service

Good people and very clean villa. Nice pool with beautiful sunsets. Great view of Canyon Lake. Lots of activities for kids and a safe property Close to all tourist designation. Beautiful River Road between Canyon Lake and New Braunfels. Plenty of restaurants nearby! Lots of fun at the kid's pool and adult pool. The hot tub was great too!

Vacation

We stayed last year that apartment was much newer than this years. One bed was very comfortable and the other was very hard. Also the blinds do not block out the sun. My husband was up at the crack of dawn. Some kind of shade or curtains

Awesome experience

This resort was phenomenal. It had everything you could imagine added to do. The staff was great. The service was great. The rooms were great. The beds were great. I can’t say enough good things about this place. I will definitely be going back and I will tell all of my friends and family about it.

Great Stay

I loved my time at Holiday Inn Club Vacation! I had a great stay and the room was nice and comfy! I visit IHG often and I love the resorts!