Hill Country ResortRental Guest Reviews

Great Place and great service.

I loved the place and the service was great. I will visit them again with my family.

Not worth the money

For the amount of money that you pay for the room you expect something really nice. Elevator was scary. The room you can tell everything is old and nothing has been updated. Dirty patio furniture/table. Toilet kept running water so it was loud for long periods of time. Also upon checking in the staff double charged my room. It was an honest mistake, but all together they charged almost $600 in my account at once, and all of that was put on a pending hold on my bank account for days. Money that I was going to use for my trip. Only good thing was the balcony had a nice view of the lake.

lost

directions to my room were difficult not many signs visible at night.

Faulty Doors and Overcharged on a bill

I had a not so good experience with this hotel. We are a military family that just wanted to relax. We were unable to get in our room for our an hr due to a faulty door. We were moved units and the unit we were moved into had a horrible smell. In addition to this, this charged us multiple times and it was a nightmare to mix.

Overall good experience

Noise on lodges near main road was an issue in the evenings, otherwise, top service.

Perfect Getaway

I loved the Presidential Villa, but my hot water wouldn't stay longer then 30 mins. I think the prices at the bar are a bit pricie. The pool by the presidential villa was not working. When we first arrived I was giving the wrong room key someone was already in the one they gave up and I had to go back up to registration.

Great location

Canyon lake Tx is a good get away place the hill country has a lot to do

Excellent place to visit

We loved staying at the Holiday Inn Hill Country resort! Lots to do, great views, pool with bar and food, arcade for the kids, nice rooms!

Dissatisfied member

For the amount we pay per month and in maintenance fees per year we should be staying in a much nicer room. Being a member is totally not worth it for me and my family and now we are stuck with it. There is no way of getting out of it either without paying for some other services. The rooms are not very nice at all.

Friendly staff

We stayed in Presidential Villas and pleased. If you are going to Canyon Lake you MUST get there by 9AM. Minimal guest allowed in park due to COVID. Must eat at Mexican restaurant Guadalajara. Room was clean, pool was nice and would recommend Presidential Villa.