Lake Geneva ResortRental Guest Reviews

Great Stay

Great place for a weekend getaway.Will more than likely be back at the resort very soon. Love the fact that they had snowboarding and skiing. Can’t wait to visit the waterpark in the summer.

Very roomy and comfortable.

These condos at Grand Geneva are so nice. Plenty of room and amenities. Location is convenient to all stores and downtown area. Always stay here when we visit Lake Geneva.

Holiday Inn Is Not What It Once Was

I think it is time to do business with other properties because recent experiences have fallen well below my basic expectations.

good hotel

customer service told me rooms in a 2 room suite were identical when they were not. the hotel was great otherwise. Management did nothing to help us accommodate a table for 8 which was told by customer service that would be in identical rooms.

Great everything

Everything was so perfect and comfortable. I would come back all the times no complaints

Not as expected

We have stayed at the Lake Geneva Resort before and had no issues. On our most recent stay the extensively changed. Upon arrival my wife was not allowed to check us in. She was told that she wasn't allowed because the rewards account/reservation was made in my name. She quotes the front desk associate as saying; "What if we let you check in and he was having an affair and you walked in on it. It would cause issues for us." She then had to come retrieve me from the car where I was waiting with our two children after a 7 hour drive. We made our way to our room and had no issues until we began to look around at the windows and a few other areas and noticed that all the windows had what appeared to be mildew around them showing they had not been cleaned in a while. Due to the fact that we had just went through an unfriendly process of checking in. We went about our stay and made sure to keep our children clear of the windows and any other areas we saw as unsatisfactory.

Great experience

Very well maintained and operated hotel. Definitely would go back again.

Noisy guests

I found the room setup rather odd. The bed area was in the front, next to a large window that was along the main walkway. This created a less than private feeling, and amplified the noise from other guests who were running outside our room, and slamming doors.

Horrible service

No one available to fix problems in the room overcharged for this facility should not be classified any larger than a 3 star.....very disappointing hotel

Amazing.

Beautiful views, beautiful and cozy room and relaxing fireplace. Pictures do not do it justice. Beds make a wonderful night sleep.