Lake Geneva ResortRental Guest Reviews

Holiday Inn - Lake Geneva Sept 20-21

The shuttle service does not have sufficient availability. Directions from the "Resort" part of the property to the "Holiday Inn" part of the property are not easy to understand or follow. The property itself looks very nice, and in the future when bringing customers to the South-Central Wisconsin area, this property would be a likely target for putting up the customers.

Bed very uncomfortable, overpriced

Overpriced, check in at another facility which is not posted or told anywhere.

Great place, Bad Bed

Very nice place, restaurants were great, breakfast buffet had a real nice selection, room was clean and cozy but the bed was like sleeping on a pool table. Way to hard.

Great facility

The facilities where great. Very clean, quiet and relaxing. The staff was super. We had to change rooms as I had originally booked only two nights

Grand Geneva Resort

Great service and will recommend to others and will be returning!

Nice room not great communication

We were not told we would not have housekeeping services no coffee second day deadlock on door did not work. Only one handicap parking spot in check in area. Nearest parking lor was reserved for valet parking. Much confusion at check in.

Fall trip

Our room carpet had holes in places. Screen on door to patio would not close so mosquitoes got in room. Pillows on couch did not match or were different size. Other facilities were nice

Nice property

The Holiday Inn Club Vacations property was a nice fit with the Grand Geneva Resort property. The ability to use, and guest charge the amenities, restaurants, and bars at the Grand Geneva to the Holiday Inn bill was classy and convenient.

GREAT GETAWAY

We have been to this property in the past and will continue to return. The staff is friendly, the rooms are great and it's always fun to end the night by the fire pits with a glass of wine or a cocktail or 2. You never know when there will be some live music around... Treat yourself to a relaxing weekend here. You'll be glad you did.

Lake Geneva Resort

This is a beautiful property with two excellent golf courses. The staff certainly believes so, as it is clear that they believe you are visiting God's Country and no other place on earth matches this area. Overall, the staff were arrogant, not looking to be helpful, essentially unfriendly, didn't want to be there,and quite frankly didn't want the quests to be there either. The Front Desk Manager was the single most arrogant, condescending, pompous individual, I have met in a very, very long time. As a general statement, the staff was simply awful.