August 6, 2017
FIRST TIME VISTORS
What a pleasant surprise. Booked into Lake Geneva on line. Never been to this area before. Only knew we had a 1 bedroom, full kitchen unit. We were in a "newer" building and everything in the unit was modern, up to date and comfortable. We did extend 1 more day/night with no problem. We loved that golf was on the property and excellent restaurants. We will be back!
August 10, 2017
The villas were very spacious and luxurious. The kitchen had everything you need to feel like a real home. The benefits of staying at the Grand Resort extended to the Holiday Inn and we were able to take advantage of these benefits. There were many activities at the Grand Resort and led to a very relaxing experience. The area is a bit spread out so you either have to drive or take a trolley to each of their facilities. Overall, it was a great place to relax and recharge.
August 6, 2017
First of all I got to LG around 130ish room was not ready and the hotel was not granting early check in or late check out. I asked if there was a mother's room or a family where I could pump and front desk simply said no. Not I'm sorry let me see what we can do for you ; sorry we don't etc. basically felt like she said "oh well". We requested extra towels , pillows and bedding and none of it was there upon arrival. The toilet has a dark ring onthe perimeter of the bowl(GROSS). When toilet was used the water began to overflow. Took the engineer over 30 min to arrive. Dirty Q-tips were found near sink. Overall a terrible experience. You pride yourself in cleanliness not allowing your guests to check in early bcuz you make sure rooms are impeccable we'll need to work alittle harder.
July 30, 2017
Great place to spend our anniversary again! We enjoy it more every time we return. We love the green scenery!!! First time though we ever had children stay above us. We will request that if avoidable...please no children above us. Otherwise, great experience as always!
July 27, 2017
Holiday at Grand Geneva
Good value while being able to use the amenities at the Grand Geneva. Having a kitchen and a suite allowing some eating in and privacy was so much better than a single hotel room.
July 20, 2017
Quality of room
You need to update your rooms, i.e., granite counter tops, modern furniture and fixtures. Gas stove, new refrigerator. Entrance Doors that close automatically.
July 14, 2017
Loved the size of the rooms
I had a great time and the rooms were excellent. The landscaping and the surrounding lawns were beautiful.
July 10, 2017
Anniversary get away
Great staff, comfortable clean rooms, great restaurant, close to town. Very enjoyable.
July 9, 2017
The rooms were clean. I particularly like the comfort of the bed. We stayed only 2 nights so we never needed housekeeping which has a fee is used. We were placed in a quiet area so we slept well. The phone service was patchy but it must be my carrier coverage in remote areas but internet was fine using wifi of Grand Geneva. Overall we had an excellent stay. Thank you!!
July 9, 2017
Last min reservation
Stayed 2 nights, worked well for my needs, more designed for family than Business.