August 9, 2016
Child Friendly Amenities
If you have young children, there is plenty for them to do. You will be thrilled with everything offered on property and a trolley to get you there. A petting zoo, stables, playground, pools, and much more for adults!
July 31, 2016
Late with check in and tvs didn't work
The rooms are nice, but my biggest gripe is that the check-in which is a late 4pm already was pushed to 4:30, and I have two little kids and the party was 9 so when we arrived early thinking we could check-in the wait sucked. Then, the televisions did not work. For both of these things, I would have expected some money off of our stay or a free dinner somewhere, but only an I'm sorry was given.
July 20, 2016
Registration for the Holiday Inn Geneva Wi was very difficult to find Not clearly marked. I brought it to the attention of the registration staff and was agreed with. I got the impression nothing would be done to correct it for future guests.
July 16, 2016
Hotel is very old and worn. Overall resort is amazing, but we will stay in another area during our stay. We never got our room serviced during our stay and it seemed that there was constant work being done on the resort.
June 28, 2016
Kolin, one of the valets was friendly and very helpful in answering our questions. breakfast Hostess on 6/28. when I asked where I could get coffee, went and got it and delivered it to me quickly.
June 13, 2016
Enjoyed the resort fully - nice outdoor pool, very courteous staff members, clean room, gas grills available and well taken care of. On the grounds of Grand Geneva, which offered multiple avenues of entertainment/dining.
June 13, 2016
this is not a holiday inn we are used to
never saw anybody from holiday inn. grand Geneva manages this building for them on their property.. any questions I asked I was told to ask holiday inn. beautifull grounds..holiday inn should get rid of this place. go to a holiday inn express and is better then this place. can hear people talk normal in next room. will find someplace else next time I go to lake Geneva. never was told this was not a hotel. this is a condo . if that's what you want fine. had trouble finding the place. no signage. found building by driving around. then found out you had to go to grand Geneva to check in. that place is nice.
May 9, 2016
First and last time we will use Holiday Inn club vacation. Could not check in until 4:20. Windows and furniture had white drips. Ice maker did not work. Poor TV service. Unpleasant odor first few hours.
May 1, 2016
The staff at the Lobby Bar was terrific. The female bartender was very nice and gave us good directions on a few spots we wanted to visit. At night we visited the main Bar, the music was great and the service was terrific. Good job.
April 11, 2016
Beautiful place. Great place to get away for a long weekend. Very comfortable. Rooms are beautiful and spacious. I've stayed here before and will again. Lots to do without even leaving the resort. The food in all restaurants is fabulous.