Lake Geneva ResortRental Guest Reviews

Dirty rooms

First of all I got to LG around 130ish room was not ready and the hotel was not granting early check in or late check out. I asked if there was a mother's room or a family where I could pump and front desk simply said no. Not I'm sorry let me see what we can do for you ; sorry we don't etc. basically felt like she said "oh well". We requested extra towels , pillows and bedding and none of it was there upon arrival. The toilet has a dark ring onthe perimeter of the bowl(GROSS). When toilet was used the water began to overflow. Took the engineer over 30 min to arrive. Dirty Q-tips were found near sink. Overall a terrible experience. You pride yourself in cleanliness not allowing your guests to check in early bcuz you make sure rooms are impeccable we'll need to work alittle harder.

Relaxing Romance

Great place to spend our anniversary again! We enjoy it more every time we return. We love the green scenery!!! First time though we ever had children stay above us. We will request that if avoidable...please no children above us. Otherwise, great experience as always!

Holiday at Grand Geneva

Good value while being able to use the amenities at the Grand Geneva. Having a kitchen and a suite allowing some eating in and privacy was so much better than a single hotel room.

Quality of room

You need to update your rooms, i.e., granite counter tops, modern furniture and fixtures. Gas stove, new refrigerator. Entrance Doors that close automatically.

Loved the size of the rooms

I had a great time and the rooms were excellent. The landscaping and the surrounding lawns were beautiful.

Anniversary get away

Great staff, comfortable clean rooms, great restaurant, close to town. Very enjoyable.

Excellent stay!!

The rooms were clean. I particularly like the comfort of the bed. We stayed only 2 nights so we never needed housekeeping which has a fee is used. We were placed in a quiet area so we slept well. The phone service was patchy but it must be my carrier coverage in remote areas but internet was fine using wifi of Grand Geneva. Overall we had an excellent stay. Thank you!!

Last min reservation

Stayed 2 nights, worked well for my needs, more designed for family than Business.

Great experience

Room was in great location and very comfortable for our family. Great value.

Not so romantic

Had a good time but the water situation just kept happening during the whole stay