Orange Lake ResortRental Guest Reviews

Rooms and location

The location of the resort is great. I think more amenities should be included or an option when you pay for the rooms. Things include the lazy river and putt putt golf.

Inconsistent

First off I want it to be known prior to this past stay I had given five stars, this stay definitely not even CLOSE! Between the nasty smell in the unit from dirty carpet to hair in fridge, to broken tub and a roach crawling across my teenagers pillow at night I probably won't be back for the price we paid! We had expressed our concern with the people from the "tour" (which btw is just people who get upset you don't want a time share) DO NOT GO it lasted longer then two hours and we saw nothing but a time share . The jets ski where fun tho!

Great Service

Upon arrival, I was greeted and directed to check in. The young man checked me in, was very knowledgeable, patient, professional and made several recommendations to enhance my current and future visits. I valued being recognized as a silver member.

Great stay!

Young man at check in was great! Loved the night golf and the pools!

Stained bedding and blood stains in bathroom

King bedding was blood stained on all pieces and was sent queen size replacement. Second attempt I was sent 1-fitted sheet, 1- flat sheet, third attempt I gave up after an hour as it was nearly 3am by then. Bathroom had multiple blood stains on the doorframe, soap dispenser, wall, lavatory faucet, and bedroom floor. I have stayed here many times with great service and quality. This stay was completely unacceptable and even dangerous.

Great staff

This stay was amazing and I can’t wait to go back the hotel just needs better wifi

Feels like home

Love the hotel and room. Amenities are very expensive and wristbands were not included in the resort fee. Other than that our stay was am!

Excellent

Best property to stay at if you’re going to Disney! Close easy access road straight on to property in under 15 minutes. Property is clean and beautiful. No reason to leave property as everything you could want is there!

Incredible Vacation

Staff members that need recognition Manager Stephen was absolutely amazing I can’t thank him enough. Guest services Patricia and Tina. Restaurants ANGEL the best. He always makes our vacation amazing. Truly feel like family. Greg and Kyle are fantastic. Actually all staff at Breezes. Cabanas staff at Fun Zone Brianna. Emma at Waters edge. Sarah at game room Diana and Ralphie excellent helped with cabanas. Ginger with event planning. There is just not enough space for all I have to say but definitely 100% I hope they get recognized for there excellence customer service

Great place to relax with the family

We loved our time in one of the villas here. Our three-bedroom unit was so spacious, clean and well -decorated. The space allowed everyone to have their own personal space for relaxation. We loved our time at the main pool, too. It was great to have a space for our toddler to play safely in the water. We'll definitely be back!