Orange Lake ResortRental Guest Reviews

The sales pressure was just too much for this family

First off, let me start out by saying that we're huge fans of IHG and Holiday Inn. However, that said, we will never stay at this resort again. After driving almost 8 hours to get to the resort, we were immediately bombarded with timeshare sales pitches upon check in. Most are tired after driving, so please hold off on the overly aggressive sales until folks have had a chance to unwind a bit. After being stuck in the lobby for almost an hour, we finally got out of there and were able to make our way to the villa we rented. Instantly upon walking through the door we were disappointed. The furniture looked like it came out of an 80's television show, the racks in the refrigerator had rust on them, the master bathroom toilet seat was barely attached, the beds were rock hard and to top it off we found two roaches. One roach was hanging out on the dining room table and the other was in the master bathroom. For the amount of money we paid to stay at this resort, we just expected more! Like I said earlier, we'll continue to remain loyal IHG customers, but we'll never take a vacation to the Orange Lake Resort again.

Lovely resort

I enjoyed my stay. My room had a kitchenette with mini fridge, microwave, cooktop and dishwasher, which was a surprise. It was completely outfitted with pots, dishes, etc. Plenty of towels too. The resort was gorgeous, fun pool-side activities, and pretty grounds. My room had two queen beds and a pull-out loveseat, so I will be planning a girls weekend here soon.

Whole Resort Beautiful

Great vacation at a beautiful resort with lots of activities.

Beautiful Resort

Stay was nice for the family. Many activities for adults and children. I've stayed here about 6 or 7 times in the past. Never had any issues except this last time. Nothing that wouldn't prevent me from coming back though. One of the cleaning staff was using our bathroom when we entered our room. It was kind of frightening to see someone come out our bathroom. From the smell he wasn't cleaning. I guess sometimes you have to go but they should train staff not to do it in the guest rooms.

Very friendly staff. Very clean and safe location.

We were happy overall with our vacation. Lovely area and ideally situated for touring the area.

Lots of things to do!

This is our 3rd visit to Orange Lake Resort. We love the variety of activities available to the guests...from the many swimming pools, 2 putt-putt golf courses, golf, tennis, dining, and daily entertainment/activities - it's a great place for families! Having a kitchenette is a big plus as well!

Amazing!

It's so beautiful here, the resort itself is huge. It's so close to Disney that you can see the nightly fireworks.

Comfortable villa but garbage issues

Very nice resort, lots of activities. Garbage problems since it took almost 24 hrs before someone removed from right beside our room's door.

Great Holiday at the Orange Lake Resort

This was a great vacation for my family (and my extended family) to meet and have a great time. The property is excellent and you can feel this as soon as you check in. The sheer size of the property will amaze you and how well everything is managed there. We are definitely going back there in the near future.

Marketing Technique

After checking in, I was instructed to get the parking permit from another counter where we were offered discounted attraction tickets if we would listen for 1 hour 30 minutes re: membership to Holiday inn Club Vacations. My son and dtr-in-law ended up sitting with your staff no less than 3 hours the following day. The agent we were talking before making the appointment said that it is written in the agreement that it should take only 1 hour and 30 minutes. This happened to me last April when I attended one of these marketing sessions at Fox River Resort in Illinois.. I was told it would only take 2 hours but we ended up no less than 5 hours, Jist so I can be released, I bought Latitude.