Orange Lake ResortRental Guest Reviews

Rooms

Every room is a villa when you book online. We had to upgrade when we got there to the room we actually thought we booked. The room we got wasn't clean. It was brushed over but not clean. There were dirty towels on the side of the dryer and folded but dirty towels on the sink in the bathroom. We had a full sized washer and dryer so we washed all the towels. We couldn't use the jacuzzi tub because it had stuff coming out of the jet. The beds were extra firm. Other than that, everything else was great.

Great pool , Must get 2 bedroom Villa.

Great pool, lazy river, large 2 bed room villa, full kitchen. Reservation help line is USELESS, has to do everything in person, DO NOT DO THE TIME SHARE WALK THROUGH, Very RUDE and extremely PUSHY.

Loved the resort!

Very good stay. Loved the atmosphere and enjoyed myself. Great value and beautiful resort.

Suite update

It was ok just think that they need to update the suits. Some items where old and didn't work. I think that if they take care of these things it would be better.

Definitely A Must!

Loved our stay!! So much to do. But there are "nominal" fees that come with housekeeping services and cleaning supplies for the amenities if you runout during your stay.

Not What I Expected

We have stayed at other vacation resorts and had better experiences than this one. I was expecting to have a great time, relaxing on the lazy river with my husband, enjoying the activities on site, and walking around the resort. As soon as we got our key we went to get our parking pass and were told that we needed to get a pass to use the rock wall, large slide, mini golf, and rafts for the lazy river! We were then told if we just wanted to do the lazy river it was $9 per person per day! Seriously! We already paid good money to stay at a nice resort and now we have to pay more to use the rafts for the lazy river or play mini golf? Absolutely not! Plus the large slide was broken our entire stay (3 nights)! Needless to say we did not participate in these activities because of the additional costs. I was so disgusted with the additional pricing (which is not the case at other club vacation resorts) that we did not participate in much at the hotel. We chose not to purchase food, beverages, gift shop items, or any activities. I was so irritated with the extra costs for the lazy river and mini golf that it ruined my stay at the resort! As for the villa that we were given. The room was clean, the bed was ok, the Jacuzzi tub was a joke, and the appliances were out of date and noisy. The villa did not reflect the photos displayed on the website with nice counters, stainless appliances, and separate Jacuzzi tub. All old white appliances that are not energy efficient, super noisy, and the Jacuzzi was a small tub/shower combo. Very misleading compared to the website photos. We are not planning to return to this resort and definitely will not be recommending this resort to anyone. I would rather stay at a basic hotel with breakfast included than stay here again. There is a lot of work to be done with this resort in order for it to ever get a second chance with us. I refuse to pay good money for a resort and then be charged to use the amenities that should be included.

Good vaca

This was a nice short stay the only thing is you have to pay if you want tubes for the lazy river or if you wanna go do this big slide they have. They do offer shuddle service so u don't have to drive around the resort so that was great.

Extras too much, don't take sales pitch

Staff was courteous and room clean, but not recommending you stay. Distance from everything weighs on you after a couple of days. The resort advertises their activities then charges you to death to use them, i.e. Lazy river, slide, etc, all in addition to resort fee. That said, the resort fee was reasonable by comparison. There are, however, comparable resorts close to everything that don't eat you alive once you arrive. Time share info below. Do not go on their sales pitch for time share unless you just are really interested in buying. States 90 minutes, held me captive for 150 (you are relying on them to drive you back). I had not planned on additional time. If you want to go on pitch for their incentives, be very clear about what you are receiving up front. Know the parks if it's tix your after. I saw some very unhappy people. Go for the passes for their facility if you plan on using the water features, playing golf, etc. You pay up front and they reimburse you. Anyway, wanted to sell me a time share for $48,000 at 16.9% lol. Over 5 years, more than $800/month. Research time shares before you go if you think you might be interested.

Beautiful Property

The staff and property was very nice and amazing the place was clean and beautiful

Good vacation

Good service, a few issues but I would go back, timeshare presentation was why to look, and timeshare person was very pushy.