Orange Lake ResortRental Guest Reviews

Beautiful Resort

Stay was nice for the family. Many activities for adults and children. I've stayed here about 6 or 7 times in the past. Never had any issues except this last time. Nothing that wouldn't prevent me from coming back though. One of the cleaning staff was using our bathroom when we entered our room. It was kind of frightening to see someone come out our bathroom. From the smell he wasn't cleaning. I guess sometimes you have to go but they should train staff not to do it in the guest rooms.

Very friendly staff. Very clean and safe location.

We were happy overall with our vacation. Lovely area and ideally situated for touring the area.

Lots of things to do!

This is our 3rd visit to Orange Lake Resort. We love the variety of activities available to the guests...from the many swimming pools, 2 putt-putt golf courses, golf, tennis, dining, and daily entertainment/activities - it's a great place for families! Having a kitchenette is a big plus as well!

Amazing!

It's so beautiful here, the resort itself is huge. It's so close to Disney that you can see the nightly fireworks.

Comfortable villa but garbage issues

Very nice resort, lots of activities. Garbage problems since it took almost 24 hrs before someone removed from right beside our room's door.

Great Holiday at the Orange Lake Resort

This was a great vacation for my family (and my extended family) to meet and have a great time. The property is excellent and you can feel this as soon as you check in. The sheer size of the property will amaze you and how well everything is managed there. We are definitely going back there in the near future.

Marketing Technique

After checking in, I was instructed to get the parking permit from another counter where we were offered discounted attraction tickets if we would listen for 1 hour 30 minutes re: membership to Holiday inn Club Vacations. My son and dtr-in-law ended up sitting with your staff no less than 3 hours the following day. The agent we were talking before making the appointment said that it is written in the agreement that it should take only 1 hour and 30 minutes. This happened to me last April when I attended one of these marketing sessions at Fox River Resort in Illinois.. I was told it would only take 2 hours but we ended up no less than 5 hours, Jist so I can be released, I bought Latitude.

TOO BIG- it is a TIMESHARE!

this place has Pros & Cons- First CONS: too big, check in took me 35 minutes (after a 12 hr drive!) you check in then wait for your parking pass-you talk to a clerk that "SELLS" you on all the great things about watching their TIMESHARE SELL - you MUST tell them at check in or you get none of the amenties. you PAY for Golf, putt-putt and the TUBES for the lazy river. They DO NOT accept CASH on the property; everything goes back to your room # (Watch what you spend) they have only 2 handicap parking spots out of 75, they have ONE ELEVATOR for 1 building of about 100 units(it takes FOREVER) people DOUBLE PARK in the parking lot and security never does anything about it- making not enough spots for everyone per building. You will pay $17 per person for transfer to Disney. VILLA - NOT on the ground (we were on the 4th floor) They sell and they SELL HARD for the Timeshares. Staff "Seem" to lean towards the Timeshare Owners & do "Better" for them - than they do for the short term guests> PROS-clean, 2 BR villa has 1 King, 2 Queens, kitchen,they do have cribs and highchairs, nice pool/zero entry - but place is so huge- we never even saw the lazy river. Most of STAFF is very nice and helpful, Security guard - VERY KIND, Derek-night shift, front desk - can handle anything. (I was mean and rude and he was very polite-still. I am SORRY!!!! I was hot, tried & needed to go to my room!- I am again - very sorry how I spoke to you!) All in All - if you have your week planned out, going to Disney, Universal, etc. This is NOT The place for you! Do not expect this to be a HI HOTEL Experience - it will not be. This place is to big for them to do that! BUT if you just want to rest, do nothing, stay on property- this IS the place for you. Their on-site packages are a Good Deal. They have plenty to do, If you want! The food is VERY GOOD and at a good price. So if you stay depends on YOU and what you have planned to do!

poor room stay

I had mentioned the room was not the same conditions that I have been in before. problems with AC and the lights.

Friendly Staff

The Hotel Staff was very friendly and this is why I would stay here again. The room was the perfect size and very clean.