January 25, 2015
Beautiful resort, needs better PR training.
My not perfect rating for this hotel (I always consider Holiday Inn hotels first compare to any other) is my experience after checking in (no problems here). The associate that tried to sell us the package to use the pool and mini golf on the premises was very rude and un professional when we decline on the offer. Once we were done with the awkward moment, it is a beautiful place! Rooms are clean, beds comfortable and the living space is pleasant. All the area around is well groomed and walking around you feel cocoon in a vacation land.
January 19, 2015
Very Good Resort
This was the second time we stayed at Orange Lake. It had been 8 years since last visit and the resort was now managed by IHG. We were very impressed that the facility was still in great shape. We arrived late at night and were checked into a villa in west village. Turned out that we were quite a distant from the pools and river island areas. This is good if you want to be in a more isolated and quiet portion of the resort but as a family with kids we wanted to be able to walk right down from our room to pool area so we asked if they could move us the next day to River Island location and our request was honored without any hassles. This place has all you need (Pools, golf, tennis, putt putt, lazy river, etc), has convenient shuttles to get you around the resort and is very close to the Disney Parks. The only drawback that we found was the cost of shuttle to the parks for large family as it is on a per person basis.
January 19, 2015
Not Happy at All
Dated room. Bath flooded-Took 2hrs to move us. Sad
January 21, 2015
Two Room Villa Orange Lake Resot
2bdrm Villa 1 Kng 2 Qn Waterprk Nonsmoke - Non Smoking Poor service. not satisfied
January 23, 2015
Intro to Orange Lake
My husband and I took his brother and my sister for a short vacation to Orange Lake while his brother was down from Pittsburgh. My sister lives in Palm City and we invited her to join us. We got the 3-bedroom suite and we were very impressed with the size. The 2-bedrooms are so great but this was special. We had a great stay and they were both impressed with Orange Lake.
January 15, 2015
Great resort for corporate meetings
This resort was ideal for the sales meeting we held that week. The staff was very friendly and helpful and the grounds were immaculate.
January 20, 2015
This was a nice place to stay while in Orlando. Our particular room was a bit dated. Big CRT type TV's, recessed fluorescent lighting in Kitchen reminded me of mid 80's construction. We had 3 bedroom in the East Village, our friends stayed in the other villages(w less bedrooms# and their rooms were more modern#. Our room was freshly painted, clean, everything worked fine so no issues. I would stay here again, the pools were nice and heated#my kids swam on 55 degree day). I read we needed our room key to pay for things, but our room had RF ID keys and the resort system wasn't updated yet to pay that way, so had to tell them room number and name. Would be a concern if more people around due to security of my ending bill. All one would have to do is here me tell room and name and they could charge to my room. Hopefully the system gets updated soon for future travelers. We were not approached about buying a timeshare, that was a positive. Staff was great and always helpful.
January 20, 2015
The beds were maid poorly no fitted sheet for the matress and the matress cover did not fit the king bed. There were so called dust bunnies behind the night stands. The shower in the master bedroom seemed to have black mold. The elevator when we first arrived was slippery and smelled funny. The washer and or dryer left stains on clothing. We have stayed as guests for the past four years and this year seemed to be below average
January 18, 2015
Not a vacation
I stayed here while working a show and it was a great place , only drawback was size of property ,it's Huge not a normal hotel but very nice and all people there were very helpful and friendly
January 17, 2015
VERY NICE CONDO......however..........
The Condo is very nice. Great floor plan. You can sleep 6 very comfortable in a 2 bedroom however i'm not sure how the bathing would work for that many ppl (there are 2 bathrooms) The furniture in the living room is the most uncomfortable I've ever sat in. You can't relax. ( I can't comment on the sofa bed as it wasn't used) I sat on the barstool that was at the counter. You can get your towels cleaned while you are there , but this is not something they tell you. I do not recommend the "tour" of the property. They are bringing someone to give you your paperwork , but that's only after they put you through 3 sales ppl IF you stay more than 10 days they will clean your room, however this is a terrible cleaning. My recommendation would be to ask for clean sheets and do it yourself Very beautiful property. Close to parks. Close to stores , food, and most anything you'd need. Staff is helpful IF you reach out. Services are not volunteered. None of the services right down to them telling you that your key will lift the gate at the security booth. shuttle to the parks is provided BUT the cost is $20.00 per person The cleaning staff left the trash outside our unit and the birds kept us awake all night picking at the trash. Staff did remove it after we called and ask. It sounds like it's not a good place to stay. It is, they just need to brush up on a few things.