March 29, 2021
Always a good time at orange lake
It’s maybe our 4th time coming, we stayed in two different rooms During our stay. First room was pretty clean although I still did a once over with antibacterial wipes. We went during spring break, so of course very crowded. Staff friendly, check in was slower than desired but very covid cautious. Pizza Paisanos at the resort was too busy to order so that was disappointing. Also, at river island they no longer had the hippo slide that my kids loved . Other than that everything was great and staff was friendly. We called on a broken safe, nobody shows up to fix it when they said they would but we didn’t need to use it so that was fine. We also called for linens and the service was fast and friendly.
March 28, 2021
Other then the resort being extremely crowded this time due to spring break overall it is always a great time. The only issue was at the pool (river island) we did not have anywhere to sit. It was very hard to have a good time when we did not have one place to set our th8ng ps do pwn to swim or have lunch.
March 28, 2021
Relaxing fun time. Staff very friendly. Love to visit other resorts thru holiday inn
April 3, 2021
We didn’t enjoy our stay due to the location of our room. I was charge twice and notify the resort and they are working on the situation. Which I would have to wait for a refund due to their mistake. If you’re looking to buy timeshare this is the place. If you’re looking to just stay in a room and get room service this isn’t the resort. Overall the amount I was charge to stay here was way to much and could’ve done better.
March 24, 2021
Surprises Upon Arrival
The hours of operations posted online were not the same upon arrival. Slide closed an hour earlier and poolside bars were not open as stated. I specifically chose location based on hours. This was frustrating as we had to take a shuttle to get to that specific pool. The driver was not very nice and we drove all over returning to our original location before we ever got to our desired destination. By the time we got to the pool the slide was only open for 15 more minutes and most things around were closed. Luckily one restaurant was open and we went ahead and had dinner. I specifically called regarding additional charges and was told the only additional charges were for water sports and lazy river tube rental. I then found out you were charged to use the slide at the one pool. On our last night upon return from Disney I went to pool by our building so my children could swim. I stood in line to order food to go but line was not moving. Several tables opened up so I decided we would sit to eat. After waiting in line for 20 mins, the people in front of us were about to be seated and when the hostess returned she said they were not seating anymore. It would have been nice to be notified of a cut off time since they could see we were in line. Fortunately she was able to take my order to go so I could feed my kids. I was very appreciative of that. Overall, I just felt I didn’t get the amenities I expected.
April 2, 2021
Stay at Orlange Lake
The bathrooms were a bit outdated and there were missing items in the kitchen but overall we had a fabulous vacation
March 24, 2021
My family of 3 enjoyed our trip so much we extended our stay. This is our second time but we want to continue making this location a yearly trip for our family. We LOVE THIS RESORT! So much to do you dont even have to leave the resort!
March 26, 2021
Always a great place to stay
We have stayed here several times Over the last 6 years . Never had any issues. Staff is always pleasant rooms are clean. I forgot to check earlier in the day for bedding for the pull out couches, when we realized there wasn’t any in the room I called it was late the staff said about an hour but it only room about 20 mins for them to deliver it.
March 30, 2021
Very spacious and comfortable stay
I loved my stay. The only issue I had was not looking out to the water park and no answer from the front desk. My whole trip I couldn’t get a hold with front desk. The shuttle drivers were so nice and helpful.
March 28, 2021
Fun mini vacay
I loved it the sun was out while in the lazy river. We played mini golf and the kids bowled in the arcade. And when the sun was going down i had my margarita even made 5 different ways was great