August 16, 2020
I stayed with family last August 12 thru 16. The kids loved the little apartment, they didn't want to leave. Actually we all loved it. The fact that we could prepare our own breakfast was awesome. My only problem was the pillows ( only I had issues) I recommend if you are subsectible to the use of pillows bring your own. The ones we had were big I had neck pain for the 4 days we stayed. Again it was only me who had this issue neither my husband or kids complained about them.
August 13, 2020
My daughter and I wanted to spend a day relaxing by the pool. This resort did not disappoint. We loved it so much, we hope to spend a week there soon!
August 12, 2020
Our family really enjoyed this vacation stay! So much to do for all ages, villas were very clean and comfortable and amenities were great! Would definitely come back and vacation here again!
August 10, 2020
Spacious and comfortable
Lots of room for the family. Beds were very comfortable. Spacious living area.
August 9, 2020
Resort was beautiful
My family spent a week at the resort during the Covid-19 pandemic. The hotel has taken many precautions to ensure our safety and i really appreciated that. There are a lot of pools that kept kids busy that close for an hour a day to clean. We had a great time and would recommend to anyone.
August 7, 2020
Phenomenal Place! Loved, loved, loved it!!!
Everything was incredible!!! The accommodations, amenities, food, and so much more! You do not have to do anything outside of the resort there is already so much to do there!! We were beyond happy with everything, so much so we signed up for their timeshare that is unlike others. We had no desire to sign up, but after listening and hearing how many options we had how could we not!?? I do have to say it took a lot longer than I thought to do everything so that was a little frustrating because we had plans, so make sure it is on a day you have ample amount of time to hear and discuss all of your options. My only other issue and rating of 9 out of 10 instead of 10 is due to how hard it was to get a hold of anyone at the front desk and how they disconnected the power for 30 minutes when we were leaving because we accidentally over slept 1 minute after 10 am check in, so make sure to talk to them before your check out date or at check in if you need more time then a 10 am check out.
August 1, 2020
GOLF CARTS FOR COVID SAFETY
Would be INCREDIBLE if we can have the option to use a golf cart during our stay so we don’t have to spread any potential covid germs around in the shuttle
August 7, 2020
Great place for family fun!!
We had a great time here so much to do and the kids loved it we will definitely be back
August 6, 2020
Did not meet my expectations
I reserved a room with 2 queens and a sleeper sofa. Received a room with a King and sleeper sofa, causing 3 people to sleep in King bed. Every time I tried to call the front desk/resort either from my cell phone or the room phone I was in the call "loop" for 20-30 min. Between this and the lengthy check in process I wasn't even going to try to go back to get the room I reserved. I added my mother to the reservation so she could get a key and parking pass when she joined the next day. When she arrive they never even asked for her name or ID and just handed her the key and a parking pass. Room had the seal on the door to to ensure that the room has been cleaned. The room did not really feel cleaned. Hair on the bathroom floor, old laundry soap in machine, floor felt sticky, towels felt like sand paper, sheets/blankets felt worn. Never received a receipt even when I asked one to be emailed to me when I called to check out. Pool closed for one hour for cleaning each day, but other than that you never seen anyone cleaning/sanitizing chairs. None of the pool chairs/tables have been removed to allow for social distancing. I do work for another major chain hotel so I believe Holiday Inn is definitely behind the ball compared to other brands with COVID precautions, at least this particular resort was.
July 28, 2020
Easy to book, worth the money. Relaxing and clean! I loved the different options for pools and food. Staff were friendly and accommodating