Orange Lake ResortRental Guest Reviews

Not what we expected

Booked on the IHG mobil app, which I have sent a notice to because it changes your nights of stay when you book the room to one. I booked two nights. When I checked in I was not recognized as a member via our program. I felt as if they wondered if I should be checking into a shelter somewhere. It was almost a half hour process because the mobil site dropped a night when booking. The person who checked us in was not friendly. Then we were greeted with high pressure sales to try and get us to spend ninety minutes on a sales pitch the next day. We are on vacation....!! The main hotel hooked to where we checked in was where our room was located. The room was clean but in serious need of new carpets, and furniture in worn out. The window dressing is so low, as are the ceilings, that it felt like a cave. We used the driving range, the girl who sold us the basket of balls was also very unfriendly. The range was suposed to be lighted, after two phone calls and a half hour wait someone showed up to turn on the lights. He was the only friendly employee we made contact with.

Exactly what we were hoping for!

This was our first visit to Orange Lake Resort. We live only about an hour away but were looking for a special way to celebrate our 5 year olds birthday before heading out to Disney the next day. This was exactly what we were looking for. They had a villa available when we checked in (which was hours earlier than the stated check in time). We were able to spend all day bopping between the pools, lazy river, water slides, hot tubs. The whole family had a blast. We saved money because instead of going out to eat, we could go back to our room and make a quick lunch a dinner. We did grab pizza at the resort which was just ok, but the price was good, and the fudge in the Marketplace was delicious!! The 2 bedroom villa was great. More than enough room for our family of 5. And a lot better than cramming everybody into a hotel room (which would have even cost more money!!). We could not have been happier with our stay. We will definately be coming back again and telling our friends about it. I only wish we would have known about it before when we didn't live in Florida and spent all those long vacations staying in an overpriced resorts on property with less than 1/4 of the space and no kitchen!! What were we thinking? My only con for this hotel was in the arcade. My 7 yr old son was very much looking forward to playing some arcade games. It started to rain when we were at the North Village pool so we snuck into the arcade. We bought a $10 card and then shortly after realized that over 75% of the games were out of order. Several did not state they were out of order until after we swiped our card and it took our money. The kids were very upset. I spoke with the employee running the store next to the arcade and she attempted to call someone and no one ever came. We waited over 30 mins. That was $10 wasted and 3 disappointed kids. Otherwise, it was a great stay!

Lovely Resort

My family and I had a great time at the resort the rooms were clean and the beds were comfy: only one lil complaint the pillows were too puffy! Not comfortable at all. Would I go back, definetly, but I will take my own pillow. Only had one lil mishap, the 3rd night after arriving back at the hotel we arrived to our key not working we went to the front desk and the computer had a glitch and checked us out. Luckily they were able to resolve the issue. Thank u for such a great stay! The Planas family

Need to train cleaning staff

This is my second stay at this resort, it is smart with great facilities, the grounds are immaculate. The rooms are not properly cleaned and on both stays they lacked attention to detail and we found several dead cockroaches in the rooms on both stays. The time share team are very pushy the first visit we had the presentation, the second time they tried to press gang my friend to attend! They failed to recognise my priority club membership and the cleaners were waiting to clean the room at 08.30 on our last day awful!

Great place to vacation

My family has been vacation at Orange Lake Resort in Orlando since 1998. We started with a 2 bedroom unit, upgraded to a 3 bedroom and then to points. We truly feel at home here. They are friendly, accomodating, fantastic amenities. The accomodations are clean, comfortable and cheery in decor. We have left items 2 times over the years and both times they have been found and shipped back to us free of charge. I higly recommend Holiday Inn Orange Lake Resort to everyone to enjoy as much as our family of 10 do. You will not regret it.

Clean, friendly adn FUN

Orange Lake Country Club is a great vacation destination. Lots to do for all ages. Golfing was great, many pools to choose from whether it was a quiet pool, kiddie pool or lazy river. We walked the lazy river at night and I could not beleive how long it was. We will return many times over! This is a hidden gem,

Great Atmosphere

Looking for an all inclusive resort to take the family and friends this is the place in Central Florida. Once you visit Orange Lake you'll never look for another place to stay. 5 Star Resort!

Feb getaway

We stayed at Orlanda Lake Orange Resort West Village. The resort was beautiful and the staff went out of their way to make sure everything was to our liking. Would defintely go back!

Great Resort, very clean, expensive extras

Beautiful Resort, very clean from top to bottom in rooms as well as the grounds. Only knocks are the hidden extras that were pretty expensive for a large family (food, drinks, snacks, & extra activity pass).

3 BR Unit

Recent stay at OLR. Booked a 3 br unit (high rise) and was not wowed. Old appliances and cheap kitchen cabinets/ counters, room had funky smell. Have stayed multiple times in a 2br unit and they all beautiful. Once again got a call at 9:00am first morning of stay to sell me ownership.