Orange Lake ResortRental Guest Reviews

Beautiful rooms and all the amenities

Our room was beautiful. The beds were comfortable and all the pools were great! The kids had the best time! We really enjoyed floating in the lazy river.

Great property

Villas are perfect for families. There is plenty of room. Having a full kitchen and laundry is amazing. Pools are great. Many amenities for a great vacation. Friendly staff and good service at bars and restaurants.

Huge Resort

Be prepared to walk or you should rent a car to stay on this resort or request poolside rooms. We booked here due to another team at our organization booking here. Out of the multiple families that booked at this resort, we didn't run into them. If you end up coming in the back entrance, be prepared to get lost. They need to add more signage to direct those whose GPS brings them into the back entrance near the Publix. We had to call the resort to guide us to the main building. Overall, it was a nice place to stay. We rented a 2 bedroom villa. The villa was outdated, however gave us the space we needed for the family.

Lost our reservation

We had a reservation from Fri April 28th - Mon May 1st. The whole purpose of our stay was to celebrate mine and our sons birthday. On Sunday the 29th there was a knock on our door, and it was maintenance. I explained we had the room until Monday and there's no need for service of the suite, as we were already setting up to celebrate our birthday. We had 3 different people knock on our door whom thought the suite was not being occupied. I finally called Resort Services to see what was going on, to be told we needed to check out or pay for an addition night and stay in a different suite. I explained that my IHG reservation showed I had the suite until Monday and I did not want to change rooms. She was very rude, treated me as if I was trying to stay for free. I finally decided to drive to where the front desk was located, so I could speak with a manager. I was told once again, that if we wanted to stay, we would need to pay for another night, even though I had proof of reservation. We ended up packing and leaving it was because I was so humiliated

Loved my experience at Orange Lake Golf

Every aspect of my stay was perfect! Impeccable grounds, service, pool, and food

Mistake staying here

Room was filthy floor dirty bathrooms had mold. Breakfast in the market place was not edible, ice coffee was extremely watery spent over 60$ on breakfast food that no one could even eat because it was gross not even the kids touched it

Not happy with resort

Was treated differently because we were not timeshare owners Booking agreement not honoured No house keeping or replacement of face cloths and towels Kids that can ride all rides at Disney but we’re not allowed on the slide at this resort very unreasonable

Great accomedations

location was great and easy to get to. villa's are perfect for families with spacious living quarters. bonus for having washing machine and dryer.

Fun Team Members, Hotel Staff, Maintenance Staff and Cleaning Staff were Excellent!

All of the Fun Team Members made our stay fun, enjoyable and well worth staying at Orange lake Resort in Kissimmee Florida. The Hotel staff was always friendly and Lynda Charles was very helpful in getting my husband and I two exceptional nice Villa locations on Sandhill Drive, from Jan thru April of 2023. Thank You all, we will be back in January 2024, stay healthy and safe. Best Regards, Aleta & Gerard LaBarre

Orange lake west village

Won’t be staying here ever again. We were not told the resort was cashless, we brought all cash, we waited for the shuttle for almost an hour sometimes, we had to walk at least an half mile to the nearest shuttle or pool, The onsite convenience store is a joke, most of the time they don’t even have the necessities such as bread, milk, butter, ect. Our coffee pot was broke, our toaster was broke, our blender was broke. Walls are thin, you can hear your neighbors partying after they get back from being at the park all day, The resort is more interested in signing you up for time share tours than making sure your happy and comfortable.