Orange Lake ResortRental Guest Reviews

Lots of things to do.

We had issues with our reservation and spent hours on the phone. But, once we got to the resort the staff onsite rectified the issue. We had a great time and wish we would have skipped a Disney day to spend more time going to all the pools and relaxing at the resort.

Great service

We had fun at the pool and the staff was nice. Could’ve done a more thorough job cleaning the room because there was a baby bottle lying on the floor and hair ties on the night stand from previous guest. When we got there we had booked a king bed villa and got put in a 2 bedroom that wasn’t anything close to what we booked (we wanted something small). I wish they contacted us and gave us a heads up so we couldn’t changed plans but we made the best out of our stay

Family Vacation

Had a great stay at resort. Stayed in the West Village. Highly recommended. The only bad review was check in. I waited almost an hour to check in.

Pésimo servicio al cliente

Estuvimos 2 hrs y media esperando para hacer el check in. Llegamos a las 4:00pm como nos dijeron nos registramos online y vinimos a recibir las llaves de nuestra habitación a las 6:37pm, lo cual fue frustrante y difícil porque teníamos un bebé de seis meses en el carro y uno de 2 años que ya estaban cansados e incómodos. Me ofrecieron late check out gratis y cuando llamé para extender el check out se negaron a dármelo y para una de las dos habitaciones me lo dieron pero me cobraron un costo adicional de $50. Quise extender mi estadía y me dijeron que como ellos estaban haciéndolo en el hotel no me podían dar mi descuento como miembro del Holiday Inn rewards. Quedé muy decepcionada con esta estadía. Esto fue solo una parte de los problemas que tuve.

Fair

I was not able to get internet service. I had a homework assignment to do and had a horrible experience.

Absolutely loved this resort!

I highly recommend choosing this resort to stay at, the customer service was wonderful, there was a lot to do within the premises, kid and family friendly

Just What We Were Looking For

I read so many mixed reviews I honestly booked this hotel while I intended to explore some other options in the area. I was so busy I never did and so glad. My family of five LOVED it and have already recommended to so many people. Location was great, close to all parks but you never need to leave, there are so many amenities within resort. We will definitely be back.

Absolutely fell in love with this place

Everything about this place was so peaceful friendly wonderful relaxing so much so that we have already booked another week-long reservation

Great pool

The resort has everything you could possibly want for a dream family vacation

Wonderful resort

Excellent resort for the money. North end pool is perfect