Orange Lake ResortRental Guest Reviews

A week from snow

We arrived at 1 am after 7 hour delay on our flight and was greeted at the check in by a smile from Roxie. From there on out it was nothing but good time and sun shine. Pool where amazing kid had a blast every day!

Convenient and fun!

The hotel was amazing! Service, food and fun!!! The pillows are not the best but bed was comfortable. I would highly recommend this hotel and will be coming back myself.

Great getaway!

We originally we scheduled to arrive on Thursday, but Super Bowl Sunday we packed up in 2 hours and began our 14 hour drive to Florida. We had an amazing time! The resort itself was packed with activities. We unfortunately ended up leaving a day early due to a death, but the villa we had overlooking the lazy river and activities was gorgeous. Thank you for a relaxing time!

Nice place with plenty to do.

We enjoyed our stay and will likely return another time.

Horrible overall

This resort was not accommodating. I am in a interracial relationship and this was by far one of the most uncomfortable experiences being as though we both travel a lot. The shuttle services were very poor with running and time. Reservations do not provide you with any information informing you that it’s best you should get a rental car for the property because some shuttles do not service by some rooms. At check-in it was not communicated that pool towels are in room, so we had to purchase towels. We ordered pizza at the pool which never arrived after waiting 2 hours. We asked for corn linens and the never came until the day after. We received some of the worst looks from some staff while on our stay! Our tour guide to decide whether we wanted to purchase a time share was a complete mess! She was rude and very disrespectful. For this to have been a Valentine’s weekend trip, it turned out to be horrible! Only staff that were great and of help were Briana at Breeze, Gabe, Miles, and Danny working in registration/front desk

Love the RESORT

This is a good RESORT could be cheaper but it's a nice place

unhappy

we were told it would only be 10 to 20 min to be called to check in sat in the blazing hot sun in the car for over an hour waiting while other guest came and went that came in after us. If it had not been for another guest telling your staff we might have waited all day. Someone finally came out and got the ball rolling. When we got to our room no coffee pot. Coffee but no pot to make it in. We realized we did not have wash clothes or hand towels and it was to late to call for services, and we had to check out at 10:00 am and service not there until 9:00 am not enough time to get them and use them. When called to complain I got sorry about that did you look in the master closet we looked everywhere , but I should not have to do that for the price I paid for my room!

Great service

Always a great experience here at Orange Lake!!!!!!!!!!!!!!!!

Great place for the whole family

We were upgraded to a 2 bedroom villa which was great since we had a separate room with 2 beds for the kids. The security at the gate made us feel safe to be out an about even at night. The pools were great and the kids really enjoyed the lazy river.

My stay

Its was an amazing stay the resort is beautiful lots of amenities