Orange Lake ResortRental Guest Reviews

Family Vacation

Older unit, with out of date appliances. Beds not comfortable. The dining area was smaller than told. Not large enough for Thanksgiving dinner for a party of 12

Great service and clean rooms

My experience was great. Everything was clean and the amenities were awesome. The rooms had everything you need for a perfect vacation from plenty of towels, full kitchen with enough supplies, plenty of bed sheets and clean. Floor was fully vacuumed. The amenities was a A plus tons of daily activities for all ages. Kids friendly resort with different types of pools, game area, and water sports activities.

Comfortable villa

Very nice place to relax and spend time with the whole family

Nice condos and massive property

We really enjoyed our stay on the property. Had issues with our first condo but the staff quickly fixed it and got us another condo. Tons of stuff to do on the property. Even though we didn’t get to enjoy any of the amenities due to running around Orlando we’re looking forward to coming back.

Dirty towels with dried stuff on it. Indifferent staff.

Dirty towels with dried stuff on it. Indifferent staff. The unit was adequately appointed with kitchen items. Restaurant staff was terrific! The patio

Excellent

Very good experience, I would only recommend removing the carpets from the rooms and making breakfast buffets

Do your research

Really bad experience all around . Dirty room dirty pillows and blankets. No housekeeping services for 4 days. No towels and you get charge if you get any clean ones from them.

They make a mistake, too bad for you!

I was appalled at the customer reservation service and the terrible assistance I received by the reservation and service staff. After making a reservation, they accidentally cancelled my room and then DID NOT GIVE ME THE SAME ORIGINAL RATE when they made ME re-book. My cost went up because they screwed up! They gave me comp resort passes (FOR THE DAY THAT THE RESORT PASSES WERE COMPLEMENTARY FOR ALL!!!) Are you kidding me? And no one gives a rip at my unsatisfactory experience. I am so sad my preferred hotel chain that I always use has treated me like this.

Towels in unit.

With nine occupants with three bathrooms and 12 beach towels there was no where to hang wet towels!! How difficult would it have been to have several towel hooks in each bathroom??? For a resort of this caliber there is no excuse for having to use wet towels day in and day out.

experience

wonderful time, wonderful place to stay. We cannot wait to go back!