Orange Lake ResortRental Guest Reviews

Sadly Holiday Inn fell short this visit…

I was excited to rerun after 6 years only to sadly find out that they now nickel and dime you for everything! about halfway through the trip I called to ask for fresh towels and I was told that they now provided extra laundry detergent so that we could wash our own towels and if we wanted a new said it would be eight dollars a set! Seriously?! I am trying to relax on vacation and now you’re asking me to do laundry… Same with the pool towels. I could go on but it’s not worth my breathe. I will go back to staying at Bonnet Creek in the future where I can have all the clean towels I want for FREE!!

We had a great time!

Celebrating our daughters 16th with a bunch of teens and it went well! The food at the restaurants was really good, drinks allowed on the side of the pool-bonus fun, the room was spacious and clean. Check in and finding the room initially was daunting so minus one star.

Good for the price

Good amount of things to do and on premise restaurants.

An Amazing Place To Vacation

Ive stayed at the Holiday Inn Orange Lake Resort Over 5 or 6 times in the past 5 years and by far has been one of my favorite places to vist when im vacation. Always clean and the staff is friendly, the pools and rooms are well kept. The best bang for your buck for a very pleasant stay. Definitely recommend 5/5!

Not staffed properly and no follow up

We had issue with two instances of a cockroach in our room we were told they would come spray and that did not happen. Second issue was due to having 20 $10 vouchers in my pocket at some point when I took them out my key must have fallen out. They keys are chargeable so I had to go shut all our keys off and get new ones. Drove from East Village to registration since that is the only place that can get you a new key. Was third in line at 11am on a Thursday, 20 stations available with 2 people working and 2 people standing looking at a computer, after 15 min of standing there one of the two that were staring at a computer saw me take photos of the lack of hospitality, discussed it with other person and then asked if she could help me. For an industry based on hospitality, they don't care about you. During my potential buyers session I documented all yhis in writing, was addressed by Luis' manager and secured Inwould be contacted that day about both of these concerns. Luis was shocked I didn't get a call while on our tour and still to this day they have not reached out. This property is going downhill in our eyes and we decided not to purchase.

Poorly managed property

As stated. Manager refused to call to discuss a major problem caused by him. Very unprofessional

Nice Resort

Great resort with plenty to do. Just be Leary of the ownership pitch

Many things to do on property

We had a blast at Orange Lake Resort! The staff was super nice and very helpful. Relaxing, fun filled week!

A little bit disappointed

This is our 3rd time stay and in the previous two it was a smooth check in process but this time, before giving me my keys and parking passes, the lady offered me to attend their time share presentation the next day; when I said no because our time is limited and we have a schedulre, she changed her attitude towards me, at first she was all smiles. and was very nice to me but when I said I can't be at the time share presentation, she became very unfriendly, it was awkward. She was pushing too much and asking me many times why would I not attend, what is the reason why I wouldn't attend. What stops me from not attending, etc, she was really pressuring me and would not let me go. I would not stay there again. I don't like being pressured.

Great resort for grandkids visit

Booked this resort for the weekend for son, grandkids, and grandparents while we visited Disney. Loved the pools. Villa was comfortable and roomy. Easy commute to Disney and close to lots of restaurants.