Orange Lake ResortRental Guest Reviews

Checkin Is exhausting

Please do not expect to just check into the resort upon arrival. This task is daunting, especially if you’re traveling with children and didn’t sign up before hand for on off the timeshare tours… it took almost an hour After arriving and texting the number to put me the que just to check in. We were tired and had hungry kids, but the time it was my turn I left the kids in the car thinking I was just running in to does my id and grab key cards and I was hounded by the salesperson! To the point I had to ask him for my room number and key card bc I kept telling him I wasn’t interested in the tour and had hungry kids in the car…long story short we finally arrived to the villa only to be surprised the room is still being cleaned! We couldn’t unpack and rest and had to leave with our luggage and just found a restaurant to by time.

Comfortable room and great amenities.

First room smelled badly of cigarette smoke but they made it up with the new room and the kids enjoyed the amenities.

Best Vacation so far

Despite the cleanliness issues of the room, this vacation was amazing and my son and I can't wait to return.

Love this resort

Staff is friendly, service is amazing, lazy river is the best, pizza is awesome.

My 60th birthday

I enjoyed our stay to celebrate my 60th birthday! Beds were comfortable also the furniture was comfortable. Loved the lazy River

Issue with check in overall good

The staff checked us into a room that knowingly had no water and no indication of when it would be repaired. We had to load our stuff up to the second story then repack it and carry it downstairs and wait for someone to come with keys to bring us to a new unit. This is only after we complained they never said a word luckily they had another room for us. No compensation after several hours of time lost.

Great place to make memories

Many trips to Orange lake with my kids. Been coming her for 10 years not owners. Staff were friendly Check in was speedy Some services have been scaled down maybe due to Covid Need a few more amenities in the room for preparing meals but 95% were there Sleeping areas were spacious and comfortable. Pools were great Putt Putt is always the highlight for Our family

Needed some me time

This was my first visit .I found everything that I needed for relaxing.used the jacuzzi everyday.visited Disney World with family came back to my room and relaxed. Bed was very comfortable, The room was very well stocked with towels.kitchen was stocked didn’t have to call to request anything. Thank you for a relaxing stay planning on visiting Again next year.

A highly disappointed Diamond member-owner for 21 years

A highly disappointed Diamond member-owner for 21 years. I have so much to say, I really don't want to use up my time posting this. But I'll say this as a hint, I arrived with 11 family members and we had 3 units in total. What should have been a check-in time at 4 pm didn't happen until after 7 pm. Highly disappointed.

Not the worst, far from the best.

I believe my experience here could have been better had my rooms been cleaner. Plus I could tell that they were understaffed given the fact that after the days stuff left there was little to no help. The resort itself isn't so bad, there's a lot that they have to offer. There's a n arcades plenty of pools lots of fun spots and places to eat.