July 5, 2020
Not a great stay
Do not go on the tour. You will be harassed and pressured into being an "owner". Staff was very rude and pushy. I was intrested in the idea but after the tour I changed my mind. The company let 70% of their staff go and are not going to bring them back. Why would I support that. I was told this by the sales agent Norida and her manager Peter. Both very rude and pushy. Need serious retraining of sales pitches. Their whole discussion was confusing and seem to be demeaning. I feel bad for an older couple who get sucked in. Thank god I wised up. I would not go to any of the "resorts" again. I didn't take the tour for the free gift. I was truly intrested. Wished I hadn't gone. Not worth it.
June 29, 2020
The stay was great and we enjoyed our time. One drawback was that, due to Covid-19, many of the amenities were closed or closed super early, which didn't allow us to get the most from our experience. However, we would definitely recommend this resort to others. Very family friendly environment!
June 26, 2020
Didn’t have beds made and did not have bedding linens for sofa bed. We did get a free upgrade without asking but still would have been nice if the cleaning girl didn’t keep knocking and waiting for her food in the freezer that wasn’t there’s. I asked who makes the beds and shoot upset when she had to made the beds
June 30, 2020
Quick family Getaway/hotel review
The resort was very clean. The rooms were nice. Outdated but in very good condition. Unfortunately my daughter got stung by 2 wasps while we were checking in the first day. It kind of ruined the whole trip for her. The food was good, we had a chicken wrap, it could have used a little more chicken but the taste was good. The Drinks were good for me because I like less liquor, but weak for others. The pool area in Riverside was nice and clean. We had a great time in the lazy river. The pool on the East village was okay but, they were too many bees by the hot tub. Check in was fast and safe and check out was fast, just dropped off the keys. The only thing I didn't like about check out was the Housekeeping guy come to our room at 10:10 as we were still taking our stuff out the room and was a little rude. We were a little late cause my husband lost his wallet and we were looking all over for it.
June 21, 2020
Home away from.
My husband and I have a time share at Orange Lake Resort in Orlando, Fl. We did not think we would have gone this year due to the CoVid 19 virus and the resort being closed. The resort did opened before our scheduled week with restrictions placed by Florida’s governor, our Villa was unavailable therefore, we were placed in another Villa that was updated and remodeled. What a relaxing and restful vacation we had with rest playing golf at The Legends then going by the pool side.
June 22, 2020
Great resort. Due to covid not as many amenities but it was a good stay.
June 22, 2020
My hubby and I and two kiddos ages 10 and 12 had a blast! We loved our two bedroom villa, it was perfect for us! The lazy river was a blast and the bartender was so very friendly and wonderful. The only complaint I would have is when you get your parking pass and are pushed to do the timeshare, he wasn't very friendly or helpful once I declined. All in all it was a great vacation despite COVID situation. We would definitely like to go back when everything is in full swing again. So much to experience.
June 21, 2020
Not enough activities, food eateries open on-site. Ice machine at unit down. Minimal staff. Inconsistent rule enforcement due to low staffing. The early closing of pools at end of day. Early closing of putt putt. No poolside bingo. Late opening of bar. Lack of on site restrauants open.
June 29, 2020
Staff was friendly resort was very clean. Room was sealed so I knew no1 had entered. Pools were open and close for hour for cleaning
June 28, 2020
Not during pandemic!
While occupancy might be down due to the pandemic, sadly guests are assigned rooms in limited areas throughout the property. While this is good for the limited staff, certainly does not lend itself to social distancing. Too many people in one area so barely got to use the pool or lazy river.