January 19, 2020
Not what we expected
We’ve stayed several times at the nearby Orange Lake property and expected a comparable experience. It wasn’t even close. We found that one bedroom units do not have a washer/dryer. There is no guest laundry, they offered to try to find an unreserved unit for me to do laundry. The bed was very soft and uncomfortable. Internet is very slow.
January 18, 2020
This is our second time staying at this hotel. It has a great location. Very clean. Very quiet. We would like to be on third floor which we were, but the building we were in had no elevator. This was a little bit difficult. We had arrived late and did not want to go back down stairs with luggage. Otherwise, this is a great place and we would stay here again
January 15, 2020
The staff were all great. Excellent customer service training from the front desk to the maintenance and security people. The grounds are beautiful and the rooms were clean and the beds slept beautifully.
January 5, 2020
Gateway to Legoland
Wonderful stay Unit was so spacious and beautiful. Mini golf course was super fun
January 10, 2020
Overall this was a great location. The room was a little warm, as you can only turn temperature down to 68 degrees. The rooms could have been a little cleaner in the corners.
January 2, 2020
3 day trip to Orlando
We checked in early 1 pm and were told room was not available yet so we filled all the paperwork out left a phone number were told would be a a few hours and would call us were not called we went back after 4:30 and ended up waiting about another 30 minutes was surprised due to the fact it didn’t appear to be very busy at all . It’s a nice location but does need some updating looked like a few buildings have been updated. Bedding was comfortable. Like the rooms sizes. Nice pool and activity area
December 26, 2019
Nice for families
Always looking for family friendly resorts and this resort met our needs. Resort incidental fee and holds on credit cards needs to be explained fully when booking.
January 2, 2020
needs a remodel
The rooms were very noisy and in need of paint, carpet, etc. to get rid of the stale smoke smell
December 27, 2019
This is a time share not a hotel.
Not a hotel, very far away from everything no free breakfast.
December 23, 2019
The property has easy access to The Disney World area with a short 15 minute drive. The resort is very clean and the staff are extremely friendly