Panama City Beach ResortRental Guest Reviews

Disappointed. Just needs a real cleaning!

This was our first stay at this resort with our 2 grandchildren. We needed a full kitchen to prepare holiday meals. On the positive, the 2 bedroom villa was very spacious and the 2nd full bath was great. The beds and bathrooms were clean, but unfortunately that was about it. Everything needed to prepare meals in the kitchen was provided. For the negative, the room has not been cleaned properly for some time. The tile floors were filthy and after the first night of my granddaughter going barefoot, the bottom of her feet were black. The light fixtures and lamps were covered in dust. The door facings and baseboards were really dirty. The window frames on the ocean side were all broken and we could not raise them to hear the ocean. The major appliances worked, but were old and rusted. The garbage disposal stopped up one night and had to be cleaned out. Sadly, the room just needed a real major cleaning and update. Staff was pleasant, but leaves at 11pm. The elevator was the worst experience. It smelled really bad and was out of service for most of one day, so we had to climb 5 flights of stairs to our top floor room several times. We visit PCB once a month and have stayed at several hotels. This one is now low on the list. Holiday Inn Express in PCB is great!

性价比超高，房间美观舒适

Villa房间有3部电视和两个独立卧室及浴室，有厨房和相应的工具，所以一家人或者朋友间出行入住非常方便。酒店所有房间都可以看见海洋和沙滩，还有活动室可以打兵乓球和桌球。只是没有提供早餐。我会再次入住。

Great price and location

Great place to stay. Facility and room very clean and friendly staff.

Spacious room with full kitchen and living room

The room was spacious and super clean..Well decorated and taken care of. The weather was dreary..but it was December..so to be expected. Only improvement is the elevator obviously needs some repair. Walking up and down 4 flights of stairs..though it was good exercise...wasnt very exciting upon departure..Lol!

Great view and Spacious rooms

I loved it. Great place to bring the family. Awesome view

birthday weekend

We stayed on a very cold weekend so we couldn't enjoy the pool, hot-tub, or even the balcony as much as we would have liked. But when we walked into the lobby to check-in, the lobby smelled of Christmas - cinnamon and very inviting! Two things that stuck out to me about this hotel were when we booked the room we had listed "birthday trip" as our reason for travel. When we got to our room, there was a signed birthday card from the staff lying on the bed for me!! And then also during our booking, we requested a room away from the elevator and they were able to accommodate us with that which was nice. The only con was not the hotel's fault: someone above us woke up early and was moving around which woke us.

Comfortable bed and yes great service

Needs to make sure that the guest has a room available and it's clean. Then walked into another room and that one wasn't cleaned completely.

Friendly staff and well maintained property

Maintainence is very good. Service request turnaround time is quick.

My favorite

Love love love this place. Would live there if they'd let me.

Great service

We arrived earlier than expected and the front desk offered to keep our luggage in the office and go ahead and give us towels and room keys so we could enjoy the beach while we waited for our room. Great customer service.