Amazing hotel and property. Many amenities and great atmosphere.
The property was very nice and the property was quiet this day. The room was very spacious for what we were there for. My wife cooked and it was really like a home away from home. We can not wait to return.
Beautiful place on the lake
We enjoyed our stay. This resort was beautiful and quiet with spacious rooms and a view of the lake that will take your breath away at sunset.
The Staff was Incredible and Amazing
The staff made a problem that was going on smother that it could've been.
Best getaway ever!
We really loved the cabin we stayed in. Two rooms each has a full bath. Also it was great to have a full kitchen and utinsils to use. We are already planning to go back next year.they seem to have something for almost everyone. Horse back riding,mini golf course and two pools that i seen. One pool is indoors for us people who get sunburned fast. With all our travels around the country. Thus is now one of my goto get aways.
Lodges are nice for a family, not recommended for business travel
The resort is nice, lodges are poorly numbered and very confusing to find your lodge, or anyone else's as the numbering makes no sense. When booking online, it looks like you are getting a normal hotel with water view, that is not the case if you book a lodge room. The layout of the resort is very odd, lodge/cabin numbers are very confusing. There was no water or anything in the lodge, even for Rewards Club Members
The staff were all kind and professional and the amenities were clean and nice. The kids liked the different pool options and I enjoyed the sitting out on the balcony watching the horses walk in the trail in the mornings.
Been going to this location every year since a kid,plus invite others to book at this location and every year the customer service gets worse with not properly placing our groups.
I really enjoyed the service provided from the moment I registered my car, to the moment I had to check out. I also appreciated the amenities provides with our one night stay, such as the pools, the mini golf course, the gym room, the wifi, and the arcade room was nice (just did not like that it was extra to play). The cabin we stayed in was really cozy cottage vibes. The interior was pretty, the products provided, such as the bath products, the dishes, the dish soap, towels, etc., were all really nice touches to our stay. The beds and the couch bed were comfortable and pleasant to sleep on. This resort stay will definitely be a memorable moment for me and my family. However, we were egged during the night stay, the balcony had eggs all over.
Mediocre service with a comfortable bed
Overall, the experience at Piney Shores Resort was not extraordinary. I would have expected more from an IHG Resort, as I am a frequent guest when traveling for work. A little more attention to customer service would be a welcomed change in the right direction.